Chinese-speaking Solar Technical Support Engineer

Our client, a global leading telecommunication company, is recruiting for a Chinese-speaking Solar Technical Support Engineerto join their business in Austria.

Position Title

Chinese-speaking Solar Technical Support Engineer

Position Type

Freelancer 

Start Date

ASAP

Location

Vienna, Austria

Contact:

Jo Tianchang Li | +49 (0) 89 23 88 98 42

Key responsibilities: 

• Service capability:
  

  
  

• Provide high level technical expertise to clients, internal teams, and partners in the development and deployment of solar projects
  

  
  

• Technical Capability introduction for NA customers and VAPs
  

  
  

• Technical solution integration and management
  

  
  

• Support for deliverability review of the PV projects
  

  
  

• Address technical queries related to product selection, system integration, operational performance and maintenance.
  

  
  

• Output the  rectification implementation solution and maintenance implementation solution
  

  
  

• Provide on site troubleshooting and support with collaboration of internal experts (R&D)
  

  
  

• Project delivery support
  

  
  

• Engineering delivery support for Solar projects (utility)
  

  
  

• E2E Technical issue management of Solar projects
  

  
  

• Customer satisfaction
  

  
  

• Closure of PV product delivery/maintenance issues
  

  
  

• Maintain relationship for the key customers
  

  
  

• Heavy current quality&safety