Manager - Speciality Outlet - Alto (Rooftop Bar)
Job Description
We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.
As a Specialty Outlet Manager you are responsible for the short and long term planning and the management of the respective outlet operations in the front and back of house to achieve customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as:
• Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
• Conduct regular training sessions with the assigned team in line with the departmental SOP’s
• Evaluate the performance of the assigned team and initiate internal development and promotions
• Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
• Handle the welcome and seating of arriving guests with the assistance of the Hostess
• Maintain a professional and friendly relationship with the outlet patrons
• Establish and update the outlet’s database of regular guests
• Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
• Be actively involved in the outlets promotional activities
Skills
Education, Qualifications & Experiences You must be a college / university degree graduate with a minimum of two years experiences in a similar role with preferable previous experiences in the Middle East. You should be a computer literate with effective communication skills and an excellent command of written and spoken English.
Knowledge & Competencies
The ideal candidate will be a hands-on professional with a solid food & beverage background and the passion for quality and excellence. You will be creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Location Manama, Bahrain Located in the heart of Manama’s bustling financial district, Downtown Rotana is ideally situated for both business and leisure travellers within walking distance of local businesses, historic sites and the famous shopping hub of Manama Souq. Bahrain World Trade Centre and Bahrain Financial Harbour are only a few minutes’ walk away and Bahrain International Airport is just a 20-minute dr... ive. The 26-storey hotel boasts floor-to-ceiling windows throughout offering commanding views of the city. All 243 rooms and suites are furnished to the highest degree, giving guests the cosiness and warmth of home, as well as the splendour and modern five-star that can only be offered at Rotana. Four distinctive food and beverage venues including Teatro Downtown bring an elevated dining experience to the city. In addition 1,250 sqm of meeting space including a ballroom with natural daylight and a spacious pre-function area, seven meeting rooms and a business centre provide meeting and event solutions for all requirements. Guests with recreation in mind can access Bodylines Fitness & Wellness Club, exercise in the fully equipped gym or take a dip with a view in the rooftop swimming pool.
