Area Manager (Banking Agent)

• Handles all the direct and indirect business operations teams across a specific region (Cairo, 
Upper Egypt, Delta)
• Plans and organizes workloads and staff assignments; trains, motivates, and evaluates assigned 
staff; reviews progress and directs changes as needed
• Set goals for performance for the business operations & sales team across all accounts & 
products
• Monitor the deadlines for accounts plans and vision
• Conducted market visits to direct sales points across dedicated regions to enhance sales quality 
and performance
• Develop, maintain, and control specifications for financial services accounts and messaging 
product portfolio taking customer concerns, business processes, organization, and cost into 
account
• Collaborated with sales and operations teams to set achievable performance goals and 
deadlines, aligning these with overall business plans and vision
• Organized workflow and clearly communicated team responsibilities and delegated tasks to 
ensure the business operations unit understood their duties
• Coordinated the implementation of new products across the network, IT, marketing, and sales 
functions
• Share achievements with direct manager and follow team performance day to day.