Cloud Infra Solutions Manager

<p><strong>Publication date :</strong> Feb 05, 2026, 12:00AM</p>Orange Business is here!<p style="margin: 0px;"><iframe src="//www.youtube.com/embed/wKOvRVIoi0s?controls=0" width="560" height="314" allowfullscreen="allowfullscreen"></iframe></p>About us<p style='font-size:16px'>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p>About the role<p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Point of contact for complex operational requests</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">24/7 availability for On call and Non Business hours planned activities</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Managing the day-to-day activities of the team (Incident, Change, vulnerability , patch Audits)</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Motivating the team to achieve organizational goals.</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Resources allocation and assignment of L2 expert per technology according to priority</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Provide activity KPI per technical domain</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Leading the skill management and knowledge sharing activities for the team</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Ensure OPS offer processes are applied</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Engage all stakeholders in periodical service review with L3, L2 offer referent, supplier, etc..</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Contributes and ensures the contribution of the team to all improvement plan</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Initiates and leads opportunities of continuous improvements</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Provide technical RCA and follow up with all stakeholders</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Ensure SWAN/Jira tickets follow up per offer</p></p></p></p>About you<p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Minimum 7 years of overall professional experience.</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">2-5 Years of experience in Cloud based application system</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">2-3 Years of experience leading teams of engineers and IT specialists</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Computer, Communication or Electronics MIS, B.Sc. or B.Eng. Degree.</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Soft-Skills / Business Courses & Certification (time management, negotiation/communication skills...).</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Excellent understanding of systems technologies (operating systems, Hardware servers including blade/rack mounted servers, virtualization, storage, and backup).</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Excellent understanding Network Architecture, Backup/ Restore, Storage Area Networks and Monitoring Solutions.</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Excellent communication, facilitation and customer facing skills.</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Very good understanding of systems related products (Microsoft Windows 2K/2K3/2K8/2K12, VMWare, NSX, VCD, DNS/DHCP, Linux, vBlock, NetApp, NetBackup, Veem backup, HP3PAR, Isilon, Bladelogic, Zerto).</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Very good understanding of project management.</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Very good technical reporting skills.</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Certifications of MCSA and VCP is required, MCSE, MCITP, Citrix and Hyper-V are a plus.</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Fluent English speaking.</p><p style="font-family:Times New RomanTimes New RomanCalibri;font-size:16px;16px;11.0pt;margin:0in;">Fluent French speaking is a very good plus.</p></p></p></p> <p><p style='font-size:16px'><p style='font-size:16px;16px'></p></p></p></p>What we offer<p><ul><li>Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world</li><li>Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)</li><li>Professional development: training programs and upskilling/re-skilling opportunities</li><li>Career growth: Internal growth and mobility opportunities within Orange</li><li>Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events</li><li>Reward programs: Employee Referral Program, Change Maker Awards</li></ul></p></p></p>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p style="font-family:'Helvetica Neue', sans-serif; font-size:20px !important; font-weight:bold!important; margin:0;"> Only your skills matter </p> <p style="font-family:'Helvetica Neue', sans-serif; font-size:16px!important; font-weight:normal !important; margin-top:8px;"> Regardless of your age, gender, origin, religion, sexual orientation, neurodiversity, disability, or appearance, we actively encourage diversity within our teams, as it is both a collective strength and a driver of innovation. Orange is a disability-friendly company: please feel free to let us know about any specific needs you may have. </p>