IT Site Supervisor

: Major Functions: 

 Performs a full range of system administration functions in order to control systems and attain maximum utilization

and efficiency in port.

II: Basic Duties & Responsibilities:        % time spent

❑ Performs troubleshooting and fault isolation on PC's, LAN's, or related system components in simple

configurations in order to maintain system availability.30%

❑ Installs and configures accessories components such as Printers and Scanners in multi-user, PC's in order to

maintain or enhance system operation and capabilities.20%

❑ Performs the maintenance requests and prepare the reports needed.10%

❑ Performs the preventive maintenance.10%

❑ Provides full user PCs support to customs employees in site.10%

❑ Assigns, directs, oversees, and evaluates the work of subordinate technical and support personnel in order to

ensure work meets established standards and systems operate effectively. 10%

❑ Follow up with custom department managers in site to solve any problem in PCs. 10%