The SHOW comes alive at MGM Resorts International
THE JOB:
As a Lead Barista at Starbucks, you’ll take charge of daily operations, ensuring the team runs efficiently in a high-volume and fast-paced environment. You’ll oversee deployment, handle guest interactions, and support your team during busy periods. This role combines operational leadership with hands-on coffee expertise, making it perfect for someone with supervisory experience and a love for the art of coffee.
THE STARTING RATE: $20.7781
THE DAY-TO-DAY:
Oversee shifts across multiple locations, including two Starbucks and the deli, ensuring smooth operations. Deploy baristas to key stations and adjust as needed to maintain efficiency. Address guest concerns, resolve complaints, and handle voids or refunds using the POS system. Support the bar during peak times, operating equipment like espresso machines, nitro machines, and cold drip brewers. Pull revenue reports at the start and end of shifts and ensure accurate input. Maintain a clean, organized, and well-stocked environment, ensuring compliance with health and safety standards. Foster a collaborative, positive work environment, addressing team challenges and managing strong personalities.
THE IDEAL CANDIDATE:
Supervisory or leadership experience, preferably in a coffee shop or fast-paced F&B setting. Experience as a “key holder” or similar role is a plus. Strong organizational skills, ability to manage high-volume operations, and adept at handling guest interactions and complaints professionally. Basic computer skills (e.g., Outlook) are required. Dependable, proactive, and adaptable with excellent communication skills. Able to navigate strong team dynamics and motivate staff. Familiarity with Starbucks operations, including mobile orders and specialty equipment like espresso machines and nitro brewers, is preferred.
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally. Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on travel, electronics, online shopping, and more. Free meals in our employee dining room. Free parking on and off shift. Healthcare, financial, and time off benefits including 401K Matching. Health & Income Protection benefits (for eligible employees). Professional and personal development through programs, networking opportunities, and community involvement.
FULL JOB DESCRIPTION:
Are you ready to
JOIN THE SHOW
At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.
Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com
We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our and commitment to diversity and inclusion, please visit . For California residents, also see our that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.
