Microsoft Dynamics CRM

We are seeking a highly skilled and experienced MS CRM Technical Consultant to join our team. The ideal candidate will possess in-depth knowledge of Microsoft Dynamics CRM, both on-premise and cloud versions, and will be responsible for designing, developing, and implementing CRM solutions that meet our clients' business needs.

Key Responsibilities:

• MS CRM Configuration & Customization:
• Design and implement custom solutions using Microsoft Dynamics CRM (on-premise and cloud).
• Configure CRM forms, workflows, plugins, custom entities, and dashboards.
• Customize and extend CRM functionalities using CRM SDK and JavaScript.
• Data Management & Integration:
• Perform data migration between different systems using SSIS, KingswaySoft, or other data integration tools.
• Develop custom reports using SQL Server Reporting Services (SSRS).
• Integrate Dynamics CRM with other enterprise systems using tools like Azure Logic Apps or Power Automate.
• SQL Server Management:
• Write complex SQL queries to extract and manipulate data from CRM databases.
• Optimize SQL queries for performance and troubleshoot any database-related issues.
• Technical Support & Troubleshooting:
• Provide technical support and troubleshoot issues related to Dynamics CRM.
• Assist in CRM updates, patches, and upgrades (both on-premise and cloud).
• Monitor and maintain CRM system health and performance.
• Training & Documentation:
• Develop and deliver training sessions for end-users and administrators.
• Document technical designs, processes, and configurations.
• Create user manuals and system documentation for both technical and non-technical audiences.
• Collaboration & Communication:
• Work closely with business analysts and project managers to understand business requirements.
• Collaborate with other IT teams to ensure seamless integration of CRM with other systems.
• Communicate technical concepts to non-technical stakeholders effectively.