Operations Intern

Job Title: Operations Intern

Department: Operations
Company: Grubtech

About Grubtech

Grubtech is a global software company that empowers restaurants with innovative technology solutions to manage operations, streamline order management, and integrate seamlessly with food delivery platforms.

Job Summary

The Operations Intern will support the Operations team in managing daily operational activities related to restaurant partners, internal teams, and system processes. This role offers hands-on exposure to operations within a fast-paced SaaS and food-tech environment.

Key Responsibilities

• Support day-to-day operational activities related to restaurant onboarding and system setup
• Assist in coordinating with internal teams (Onboarding, Support, Tech) to ensure smooth restaurant operations
• Help monitor order flow and system performance across restaurant partners
• Prepare and maintain operational reports, trackers, and dashboards
• Support process documentation and continuous improvement initiatives
• Assist with issue tracking and follow-ups to ensure timely resolution
• Participate in data entry, audits, and operational quality checks
• Support special projects and ad-hoc operational tasks as required
  

Requirements

• Currently pursuing or recently graduated with a degree in Business Administration, Operations, Engineering, or a related field
• Strong organizational and communication skills
• Good analytical and problem-solving abilities
• Proficiency in Microsoft Excel / Google Sheets
• Ability to work in a fast-paced, dynamic environment
• Strong attention to detail and willingness to learn
  

Preferred Skills

• Interest in SaaS, food-tech, or restaurant operations
• Basic understanding of operations processes or workflows
• Experience with data analysis or reporting tools is a plus
  

What You’ll Gain

• Hands-on experience in operations within a global tech company
• Exposure to restaurant technology and food delivery integrations
• Opportunity to work with cross-functional teams
• Professional mentorship and career development