About the job Project Manager
Join Future Group — Lead Projects That Connect the World
At Future Group, we specialise in translation and localisation services that bring people, businesses, and ideas together across borders. Since 1994, weve grown into a global team, and were looking for a proactive Project Manager who is customer-focused, technically aware, and skilled at leading collaborative teams to deliver high-quality results.
About the Role: Project Management in Translation and Localisation
As a Project Manager, you will oversee end-to-end delivery of translation and localisation projects, ensuring they run on time, within scope, and meet client expectations. You will coordinate internal teams, external linguists, and technology resources, applying strong time-management, communication, and technical skills to keep projects on track.
Key Responsibilities: Delivery, Communication & Collaboration
- Own project delivery from initiation to closure, ensuring milestones and deadlines are met while maintaining quality and budgetary targets.
- Act as the primary point of contact for clients, vendors, and internal stakeholders—providing clear, professional, and timely updates.
- Plan and allocate resources effectively, scheduling linguists and reviewers, and matching skills to project needs.
- Use project management and CAT tools to set up projects, manage files, track progress, and record accurate project data.
- Identify, escalate, and mitigate risks and bottlenecks proactively to avoid delays and safeguard quality.
- Coordinate quality assurance activities, including linguistic QA and technical checks within CAT environments when required.
- Prepare proposals, costings, reports, and post-project reviews to support continuous improvement and client retention.
Essential Skills & Qualifications
- Proven technical experience working with CAT tools (e.g., Trados), project management platforms, and the MS Office suite.
- Excellent command of English (written and spoken); additional languages are advantageous.
- Strong teamwork skills with the ability to collaborate across time zones and with diverse cultural backgrounds.
- Exceptional time-management and organisational ability—able to prioritise competing tasks under tight deadlines.
- Customer-focused mindset with a commitment to delivering high-quality outcomes and building lasting client relationships.
- Clear and professional communicator, comfortable handling client queries, feedback, and escalations.
- 1–3 years experience in project management or coordination, preferably within localisation, translation, or tech-enabled services.
What Success Looks Like in This Role
- Projects consistently delivered on schedule, within scope, and to the clients satisfaction.
- Strong, trust-based relationships with clients, suppliers, and colleagues that enable smooth cooperation.
- Efficient, well-documented project processes and accurate use of PM tools and CAT systems.
- Regular contributions to process improvements that enhance productivity and client experience.
What Youll Gain: Development, Impact & Community
- Opportunities for professional growth and career progression in a global, fast-growing company.
- Hands-on experience managing projects that enable cross-cultural communication and international business.
- A supportive, diverse team environment that values initiative and collaboration.
- The chance to shape project management practices and have a direct impact on client satisfaction.
Ready to Make a Difference?
If you are organised, technically literate, customer-oriented, and excel at communicating with diverse teams and clients, wed love to hear from you. Join Future Group and help us continue to connect the world—one project at a time.
Apply now to be part of our team and grow your career with Future Group.
