Chefaa is a leading digital health platform in Egypt and the MENA region, providing customers with the convenience of ordering pharmaceutical and non-pharmaceutical products online and getting them delivered straight to their doorstep. Our mission is to improve accessibility to healthcare services, and we strive to make positive impacts on our clients' lives. Responsibilities
Manage clients accounts within the system as per business need
Record and track customer invoices in the accounting system.
Generate and send out customer statements and reminders for outstanding payments.
Maintain accurate records of accounts receivable transactions.
Receive and process customer payments, including checks, credit card payments, and electronic transfers.
Allocate payments to appropriate customer accounts and invoices.
Follow-up with the sales department to ensure that customer indebtedness is paid in a timely manner in accordance with the credit limit allowed to customers.
Reconcile payment discrepancies and resolve any issues with customers.
Monitor customer credit limits and terms to ensure compliance.
Implement credit control procedures to minimize bad debts and late payments.
Communicate with customers regarding payment inquiries, disputes, and overdue balances.
Maintain accurate and organized documentation of accounts receivable activities weekly
Reconcile cash collections daily, both for collection and deposit, and generate daily collection reports for cash, cheques, and Post-Dated Cheques
Requirements
Bachelor's degree in Finance, Accounting or Business Administration
3+ years of working experience as an Accounts Receivable accountant
Solid understanding of accounting principles, fair credit practices, and collection regulations
Proven ability to calculate, post, and manage accounting figures and financial records
