Senior Customer Representative- Ruminants

Job Description

Job description

• Builds an intimate knowledge of our animal health brands, their values and positioning.
• Promote our company animal health brands to relevant stakeholders focusing on the value proposition.
• Liaise with all segments including dairy, fattening, vet units and vet clinics to fulfill their needs.
• Continuous cooperation with our company technical people to provide customers with the best technical support.
• Work as a team with his/her peers in our company team to the extent supporting other territories if needed.
• Able to contact our company regional team for any issues through the approved channels after discussion with his/her manager.
• Identifies issues with accounts and works with appropriate personnel and external parties to effectively communicate and resolve matters.
• Develops unique ways to grow our business with Key customers and provide solutions in the face of challenges.
• Initiate and finalize commercial deals with whole sellers and distributors especially potential ones in a smart and compliant way.
• Cooperate with the distributor’s teams especially the senior levels for problem solving of commercial deals.
• Negotiates and secures mutually beneficial agreement that effectively link our company's AH resources to the long-term business needs of the customers.
• On a monthly basis, provides his boss with sales forecast.
• Liaise with sales manager and BUD to share territory issues and actions needed.
• Liaise with regulatory team for products' updates regarding new variations.
• Align with company strategic framework.
• Strictly follow company SOPs and compliance’s rules.

• Bachelor’s degree in veterinary medicine.
• Proven experience in animal health field, at least 5 years in ruminant business.
• Good communication in English both verbal and writing.
• Resident in Gharbia, Monofenia or Kafr El Sheikh.

Current Employees apply HERE

Current Contingent Workers apply HERE

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

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