Senior Supervisor (Mall Operations)

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Raya Smart Buildings; one of Raya’s subsidiaries, is hiring a Mall operations Senior Supervisor

 What you will do ?

•         Oversee the day-to-day operations of the mall, including managing tenant relations and resolving any issues or concerns

• Monitor and enforce mall policies and procedures, ensuring compliance by tenants, staff, and guests
• Handle guest/tenant complaints and inquiries, resolving issues promptly and ensuring high levels of customer satisfaction
• Coordinate with tenants regarding sales report, rent collection, and any contract-related matters
• Conduct regular inspections of the mall premises to identify any operations concerns and take appropriate actions
• Prepare reports and updates on the mall's operations, including financial and operational performance, for management review
• Responsible for permissions update based on the feedback received from finance and other functions 
• Manage office administrative tasks and office boy