and effective assistance with information technology systems Systems configuration, troubleshooting for all IT ... -level personnel Work with L2 support engineers to provide customers...
dedicated senior support engineer to ensure that our customers' technical queries are ... exceptionally high standards in customer support. Personal Skills Maintain ownership...
requirements and translate them into technical specifications. + Design, develop, test ... Salesforce applications with other systems. + Provide technical support to users of...
manage monitoring, alerting, and logging systems (e.g., Prometheus, ELK stack ... in incident management and provide support for resolving production issues promptly ...