Assistant Manager - Logistics

Ready to build the future with AI? 

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook. 

Inviting applications for the role of Assistant Manager, Logistics!

In this role, The Assistant Manager oversees regional logistics operations, ensuring efficient transportation management, KPI achievement, and seamless coordination between dispatch, warehouse, and customer teams. This role focuses on operational excellence, cost optimization, and compliance with organizational standards.

Responsibilities

• Lead day-to-day logistics operations for assigned zones.

  
  

• Ensure adherence to TAT (Turnaround Time), OTIF (On-Time In-Full), and documentation accuracy targets.

  
  

• Manage transport vendors, including performance reviews and compliance checks.

  
  

• Resolve escalations from customers and internal stakeholders promptly.

  
  

• Drive route optimization, capacity planning, and productivity improvements.

  
  

• Ensure audit readiness, SOP compliance, and conduct team training programs.

  
  

• Support budgeting, cost monitoring, and invoice validation processes.

  
  

• Strong operational leadership and decision-making skills.

  
  

• In-depth knowledge of logistics, transportation planning, and supply chain processes.

  
  

• Excellent communication and cross-functional collaboration abilities.

  
  

• Strong analytical skills with expertise in vendor negotiation and cost control.

  
  

• Ability to lead continuous improvement initiatives and implement best practices.

  
  

• Problem-Solving: Ability to quickly analyze issues and implement effective solutions.

  
  

• Adaptability: Comfortable working in dynamic environments and handling unexpected challenges.

  
  

• Time Management: Prioritize tasks efficiently to meet deadlines and service-level agreements.

  
  

• Team Leadership: Inspire and guide team members toward achieving operational goals.

  
  

• Conflict Resolution: Manage disputes with vendors or internal teams professionally.

  
  

• Attention to Detail: Ensure accuracy in documentation and compliance processes.

  
  

• Customer Orientation: Maintain a strong focus on service quality and client satisfaction.

  
  

Qualifications we seek in you!

Minimum Qualifications

• Bachelor’s degree in Engineering (Mechanical, Industrial, or related field) or Supply Chain / Logistics Management.

  
  

• Proficiency in ERP systems and logistics management tools.

  
  

• Knowledge of compliance standards and audit processes in logistics.

  
  

Preferred Qualifications/ Skills