Associate Cloud Support Engineer

Company description Resources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. Overview Designation: Associate Location: Bengaluru, Gurgaon Job Description Publicis Groupe is modernizing its IT infrastructure through the adoption of cloud computing. As part of this journey, we are hiring a Cloud Support and DevOps Engineer (Associate L2) with hands-on experience in AWS, Infrastructure as Code (IaC), CI/CD pipelines, and containerized environments. The ideal candidate is proactive, automation-focused, and passionate about delivering scalable, secure cloud solutions. Responsibilities Key Responsibilities Design, implement, and support cloud infrastructure on AWS. Manage containerized workloads using EKS. Create and maintain Terraform-based IaC for consistent deployments. Build and maintain CI/CD pipelines using tools like GitHub Actions, Azure DevOps, or Jenkins. Implement environments based on architecture documentation. Troubleshoot and resolve issues across cloud infrastructure, IaC, Kubernetes, and pipelines. Promote automation and DevOps best practices. Support incident management and conduct root cause analysis. Qualifications Required Skills and Qualifications Bachelor’s degree in Computer Science, IT, or related field (preferred). 3+ years of experience implementing and supporting cloud infrastructure on AWS. Strong proficiency in Terraform for infrastructure automation. Expertise in AWS Services: IAM, EC2, RDS, S3, CloudWatch, Lambda, VPC, EKS Strong working experience with Kubernetes (EKS). Experience with CI/CD tooling: GitHub Actions, Azure DevOps, Jenkins etc. Scripting/automation skills in Bash, Python, or Ansible. Familiarity with Linux and Windows system administration. Exposure to programming languages like Python or Node.js. Database knowledge: MySQL, MongoDB, or NoSQL databases. Strong troubleshooting and communication skills.