Automation Tech Delivery Manager

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies. Kantar’s 25,000 people based in more than 100 countries help the world’s leading organisations succeed and grow. Nobody knows people better than Kantar. We provide insight and inspiration to help our clients, our people and society to create and flourish in an extraordinary world.

Our Worldpanel colleagues are the global experts in shopper behaviour, offering continuous monitoring, AI,advanced analytics and tailored solutions to inspire successful decisions by turning purchase behaviour into competitive advantage across a diverse range of markets including tech, fashion, telecoms and FMCG. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable, and inclusive world.

Automation Technology Delivery Senior Manager

Bangalore, India

Kantar’s Worldpanel division is searching for an experienced and collaborativeTech Automation Delivery Managerto join our global teams. Based in Bengalore, India, this is an opportunity to be part of the company’s exciting vision for the future!

Role’s Mission

• Reporting directly to the Global Regions Tech Director,The Tech Automation Delivery Managerwill lead, manage, and ensure the consistency, alignment, and delivery of automation initiatives across multiple regions.
• The ideal candidate will be responsible for prioritizing automation projects, building and leading a high-performing team, and serving as the primary point of contact for all automation efforts within the company.
• The role will work in a dynamic, multi-cultural environment, collaborating with stakeholders at various levels of the organizational hierarchy to ensure successful implementation and optimization of automation strategies.
• Extremely good communication skills are required as well as strategic thinking, and the ability to balance competing priorities effectively.

Your Key Outcomes will be…

Automation Strategy & Delivery:

• Lead the development, implementation, and management of the automation roadmap, ensuring alignment with company objectives and regional needs.
• Ensure consistency, efficiency, and synergies across all automation initiatives, avoiding duplication of efforts.
• Drive the prioritization and scheduling of automation projects across different regions based on strategic importance and resource availability.
• Identify opportunities for operational improvements and process optimization through automation.

Team Leadership & Development:

• Build, mentor, and lead a diverse, cross-functional automation team with the capability to deliver on complex projects.
• Foster a collaborative, inclusive, and high-performance team culture.
• Drive the development of team capabilities in automation technologies, methodologies, and best practices.

Stakeholder Management:

• Serve as the primary point of contact for all automation-related inquiries, ensuring clear and consistent communication across the organization.
• Engage and collaborate with key stakeholders, including regional leads, department heads, and senior executives, to align on priorities and deliverables.
• Manage communication and reporting on automation progress, ensuring that stakeholders are informed about key milestones, risks, and outcomes.

Multi-Region & Multi-Cultural Collaboration:

• Coordinate automation efforts across multiple regions, ensuring cultural sensitivities are addressed and regional requirements are met.
• Develop a deep understanding of local markets, regulations, and practices to ensure automation solutions are effective and compliant in each region.
• Facilitate collaboration across time zones and languages to deliver cohesive global automation strategies.

Project & Priority Management:

• Establish project governance frameworks to ensure all automation initiatives are delivered on time, within scope, and within budget.
• Balance competing priorities from different regions and departments, ensuring the most impactful automation projects are given precedence.
• Identify and mitigate risks to automation projects, proactively addressing issues that may hinder delivery.

Standards & Best Practices:

• Define and implement standards, processes, and methodologies for automation development, delivery, and governance across the organization.
• Stay up-to-date on industry trends and emerging technologies to continually improve automation practices and ensure the company remains at the forefront of innovation.
• Promote a culture of continuous improvement within the team and the wider organization.

Key Capabilities

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Advanced degree or certifications in automation technologies or project management are a plus.
• Proven experience (5+ years) in automation delivery management, with a track record of success leading complex automation projects.
• Experience in setting up and leading cross-functional and geographically dispersed teams.
• Strong understanding of automation technologies, tools, and frameworks (e.g., no code/low code approach, RPA, AI, machine learning, workflow automation, etc.).
• Excellent communication and interpersonal skills, with the ability to manage relationships at all levels of the organization.
• Demonstrated ability to work effectively in a multicultural, multi-regional environment.
• Strong project management skills, including experience with Agile, Scrum, or other delivery methodologies.
• Ability to prioritize and manage multiple tasks simultaneously, and to balance strategic and tactical initiatives.

What our recruitment process looks like...

1st Stage –Screening Interview with Talent Acquisition

2nd Stage –Final interview with Hiring Manager.

Join us!

At Kantar, we have an integrated way of rewarding our people based on a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay-for-performance culture, where your reward and career progression opportunities are linked to what you deliver.

We also make sure we create an equality of opportunity in a fair and encouraging working environment where people feel included, accepted, and are allowed to thrive in a space where their mental health and well-being are taken into consideration.

Privacy and Legal Statement

Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visitwww.kantar.com.

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Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.