Billing Transformation –Business Analyst (Data Hub) – Manager

Functional Job Title             : Billing Transformation –Business Analyst (Data Hub) – Manager

Reports to                                : BTP AVP/Sr. Manager

Department/ Division        : Controllership, Bangalore

Background:

State Street has established a Global Billing Function under Controllership, which is responsible for client billing set up and invoicing across all business lines and geographies globally at State Street. Organizationally, it combines all groups performing these activities globally and also includes centers residing in State Street Shared Service locations in Poland, India and China. Billing Organization owns aspects of business-as-usual activities within billing areas and also drives process improvements and automation. Global Billing Function is in the process of migrating to a new technology platform which will be used for all business units and regions.

Basic Purpose of Job:

The Billing application Data Hub Business Analyst will support the business and perform following activities. the non-PROD Billing application Related Data Hub Activities (for BUAT and other related purposes).

They will perform the following functions:

• Analyze and validate new business requirements for various platforms used by State Street for Billing function.
• Coordinate with requirement owners to understand and build the BRD’s for the Test Case Scenario.
• Attend Demo's from QA and raise issues if there are any gaps.
• Build test case for the scenarios which is part of enhancement (Release)
• Support various product enhancements and improvements for production release milestone
• Document procedures and checklists to control activities and report status
• Support process improvement to enable increase velocity in all related processes
• Perform day to day activities of identified as part of Billing Transformation Program
• BUAT Test case Execution and Evidence documentation.
• BUAT Test case Execution for Downstream Scenarios (GAO & Data Hub)
• Perform the Billing Application setups that are needed in the Non prod instances as part of BUAT support.
• Develop the team to adopt "owner's mind set", work independently, and effectively manage timelines
• Manage/collaborate with resources to assist with ad-hoc projects and new activities to support the GBO controller group and program
• Evolve process for Billing Transformation, performing managerial reasonableness reviews and discussing reporting & analytics deliverables prepared by the team.
• Provide support to key stakeholders of the team to present analytical results, triage findings and identify solutions
• First point of escalation within the local reporting line for dealing with issues (people/process/technology) and ensuring that compliance requirements are adhered to (e.g. company policies surrounding standard of conduct, information security, employment regulations)
• Coaches' Strong collaboration with the team and works with onshore leadership to establish the team member goals and gather feedback for performance appraisals.
• Ensure completion of deliverables within the committed timeframe including assistance with development of deliverable plans.
• Promote risk excellence culture and looking at opportunities for continuous improvement.

Work Experiences:

• Bachelor’s/master’s degree in finance, 8 - 9 years of progressive experience preferably from Financial Services and Banking industry / institutions.
• Experience of writing BRD’s, Test cases and execution of test scenarios.
• Complex operational activities involving analysis of financial data
• Knowledge on business or technical migration/conversion processes will be an added advantage
• Experience of Oracle Revenue Management and Billing (ORMB) application an advantage
• Experience in SQL and JIRA will be an added advantage
• Variance analysis of reference and financial data and reporting of insights

Skills:

• Proficiency in Microsoft Office suite (Excel, Access, PowerPoint, Word, Visio), advance levels of Excel (pivot tables, formulas, excel workbook maintenance best practices)
• Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external
• Analytical, with strong problem-solving abilities and creative resolution skills
• Ability to work on multiple topics in a fast-paced, high-volume environment
• Strong Analytical skill set used for financial data comparisons, reconciliations and investigations
• Ability to remain organized, pay strict attention to detail, and meet critical deadlines within program schedule
• Detailed orientated with ability to consistently and accurately execute against operational processes and controls
• Ability to adapt to a changing environment and demands of transition of new clients 
• Strong communication skills with ability to participate in or lead conference calls and present financial results to financial and non-financial audiences at various levels of seniority
• Pride of ownership with the ability to drive results within the Business
• Solid business knowledge as it relates to the financial services industry including financial product and institution knowledge
• Self-motivated, self-assured, and self-managed
• Experience in setting up managing, people, managing and tracking deliverables, setting up reporting cadence ability to summarize – and provide status to key stakeholders

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