The Business Analysis Senior Supervisor is an intermediate management-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Responsibilities:
- Supervise a business analysis team (consisting of support staff and/or entry-level analysts) with responsibilities including work allocation, budget and planning, performance evaluation, compensation, and other duties as assigned
- Improve process efficiencies in support of unit objectives and recommend new work procedures
- Ensures resource gaps are addressed as a priority to avoid business service disruption
- Support quality and control function, including performing risk assessments/tests and evaluating process procedure changes
- Work as a team to achieve objectives and solve problems based on analysis of information
- Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedent
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
- 5-8 years of relevant experience
- Demonstrated analytical, organizational and presentation skills
- Proven ability to work independently and in a team
- Consistently demonstrate clear and concise written and verbal communication
- Proven ability to manage a diverse project portfolio
Education:
- Bachelor's degree/University degree or equivalent experience
- 5+ Year experience in requirement analysis
- Experience in QA methodology
- Familiarity with Agile framework
- Excellent Documentation skill
- Knowledge of SQL
- Excellent communication skills
- Analytical mind and problem-solving aptitude
- Experience in financial domain
- Experience working in JIRA for managing test plan & defects
Worked in Onsite - offshore model.
------------------------------------------------------
Job Family Group:
Technology
------------------------------------------------------
Job Family:
Business Analysis / Client Services
------------------------------------------------------
Time Type:
Full time
------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
