https://bayt.page.link/rrV6rXUHt32iwpKr6
أنشئ تنبيهًا وظيفيًا للوظائف المشابهة

الوصف الوظيفي

Who you are

* Develops, delivers and advises on processes and activities for the delivery of business change/transformation programmes, driving efficiencies and reducing waste across the business;


* Drives the delivery of activities for process redesign/automation, operating model redesign and implementation, strategy deployment, methodology creation and roll out or other such initiatives;


* Embeds tools and techniques for continuous improvement across the wider community as and when required;


* Delivers best business practices within the organisation and builds own awareness of discipline, industry and market trends externally;


* Builds solid relations and works closely with internal stakeholders (including Business Managers) to proactively identify opportunities for improvement, providing insight, recommendations and closed loop feedback reporting;


* Uses best practice knowledge to support promoting culture change and influence internal partners by training, coaching and sharing best practices in structured problem solving,�process improvement, process management and operational routines;


* Advocates the Business/Process Improvement model, acting as the gatekeeper for processes, communications, enablers and methodologies, which interact across functions ensuring any changes are subject to impact assessments and approvals;


* May coach more junior members of the team.




What you’ll do
  • Six Sigma / Lean / Continuous Improvement techniques
  • ITILv3 or ITIL4
  • Quality and IT Service Management
  • Leadership qualities - Strong interpersonal skills with an ability to coach, mentor, motivate and supervise cross functional team
  • Work in collaboration with Quality frameworks/teams and corporate teams in line with group CI frameworks
  • Target oriented and people manager
  • Work with leadership team to drive critical business improvement projects
  • Program management
  • Product Owner

Secondary Skill :


  • ISO 25010 standard
  • Provide CI Related trainings to Quality Teams
  • Ability to manage project to successful completion in a highly visible customer facing role
  • Medium level financial understanding and capability to track financial performance indicators
  • Cross Cultural Work Environment
  • Advance Excel, MS Power Point, MS Visio, BI tool viz. Minitab, Presentation, Python, Power BI
  • Well-versed with ITIL best practices for delivery of IT services
  • Clear and crisp communication. Should be able to communicate assertively at all levels.


Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.




What's in it for you

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.




_VOIS Equal Opportunity Employer Commitment

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.


As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women,Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Apply now, and we’ll be in touch !





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