Data Collections - Team Lead

Roles and Responsibilities

• Lead, mentor, and support a team of Data Collection Specialists.
• Ensure data is collected accurately, consistently, and on schedule from a variety of marketplace platforms.
• Develop and enforce SOPs and best practices for manual and automated data collection.
• Collaborate cross-functionally with engineering, and QA teams to meet business needs.
• Track team performance and provide regular feedback and training to elevate execution quality.
• Actively participate in data collection during high-volume periods or for complex sources.
• Monitor data quality, troubleshoot issues, and implement improvements to workflows.
• Contribute to planning and onboarding of new data sources and processes.
• Maintain adherence to security and confidentiality standards in all data operations.

Technical skills

• 4+ years of experience in data operations, content ops, or related roles; 1+ years of team leadership experience preferred.
• Strong communication and collaboration skills to work across teams and time zones.
• Excellent attention to detail and a passion for clean, reliable data.
• Working knowledge of tools like Google Sheets, Google Chrome, shared drives, and S3.
• Process-oriented mindset with an ability to document and improve recurring tasks.
• Comfort with troubleshooting and problem-solving in a fast-paced environment.

Functional skills

• Familiarity with eCommerce marketplaces such as Amazon Seller Central, Walmart Seller Center, or Flipkart.
• Exposure to Chrome extensions or automation tools.
• Experience working with cross-functional stakeholders including engineering and analytics.