_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
In 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
• As Business Manager, this role needs to take care of all Business Management activities for Corporate Applications viz.
• Program/Projects Governance, Consulting, Support, Reporting
• Managing Business./Client/Partner Visits (end-to-end)
• Close liaison with Service Leads; Tasks/Activities tracking & Timely Closure
• Preparing Business Proposals, Effort Estimations, Cost Estimations
• Client interaction & relationship managhement, Pre-sales, Solutioning
• Support resourcing/hiring/onboarding across Corporate Applications GSL
• Need to be a skilled and visionary Program Manager, who can play a pivotal role in propelling our organization to unparalleled success in Technology solutions. We are seeking an exceptional individual with a proven track record in IT Delivery, Program & Projects Management.
• As the successful candidate, you will be skilled in end-to-end IT delivery management in the Application Development, Maintenance & Operations space; skilled in Delivery Management, Customer Management, Quality Management, Technology Management, SLAs/KPIs Management, Team Management, Cost (P/L) Management, Risk/Issues Management etc.
• You will be skilled in driving, coordinating and monitoring the overall programme/project scope, plan and budget. You can make sure that all the IT stream activities are in place and the different teams are working as expected to guarantee a successful delivery; can manage the SDLC phases viz. Design, Development, Test, Deployment, Support; need to be closely involved with efforts/cost estimation, negotiation, SOW, agreements, SLAs/KPIs etc.; onboard high calibre team members across the technology & domain
• You will also coordinate with local markets and manage and coordinate the changes required locally to ensure end to end functionality
• Suggested Hybrid persona (4-5 days in office)
BTech, MCA, or MBA prefered
Overall 12+ years of experience including
At least 5 years of relevant experience in end-to-end IT delivery management - At least 5 years' experience with Technical Delivery/Design/Development etc.
Ability to manage estimates, tasks, escalations, risks/issues * Experience with system integration (Application Development, Maintenance, Support) * Proven ability to implement large scale, complex system solutions for multi-functional, multi- national organizations *
Extensive experience in delivering projects in a Global environment
_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Apply now, and we’ll be in touch!
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.