What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.
Role Overview
We are looking for a Digital Process Analyst to support enterprise process visibility and continuous improvement by modelling, analysing, and optimizing business processes using SAP Signavio. The role partners with process owners, business stakeholders, and IT teams to create process maps, identify improvement/automation opportunities, and maintain a high-quality process repository aligned to BPMN 2.0 standards.
Key Responsibilities
- Model and document business processes using Signavio Business Transformation Suite.
- Support process standardization across teams/regions; ensure models meet quality and governance checks.
- Build process maps covering roles, systems, controls, handoffs, exceptions, business rules, and escalation paths.
- Conduct process walkthroughs/workshops to validate flows and identify bottlenecks, rework loops, and compliance gaps.
- Translate findings into structured improvement recommendations with measurable outcomes (cycle time, quality, SLA adherence).
- Identify and provide insights for automation/digitization opportunities (workflow improvements, RPA suitability, system enhancements)
Must-Have Qualifications
- Bachelor’s degree (Business / IT / Engineering or related).
- 2+ years experience in business analysis / process excellence / digital transformation / BPM roles.
- Hands-on experience with SAP Signavio or similar BPM tools (ARIS, Bizagi, Visio BPMN, etc.).
- Working knowledge of BPMN 2.0, process governance, and documentation best practices.
- Strong facilitation and stakeholder management skills; able to run working sessions and drive closure.
- Strong communication skills; ability to convert complex workflows into clear models and summaries.
Willingness to work in shift to support US business (No night shift required)
Preferred / Good to Have
- SAP Signavio certification (preferred).
- Lean Six Sigma Green Belt (or equivalent).
- Experience working in a global/shared-services environment or CoE model.
We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.
