You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Key Responsibilities:
·Drive tokenization campaigns to increase ROCs
·Drive campaigns to reduce inactive CMs across key spends categories
·Ensure quality control and SOPs across dynamic and time sensitive projects
·Stakeholder Management
·Ensure 100% validation of all operational work done by the team
·Guide team in prioritization and timely execution of ICS level offers
Minimum Qualifications:
1.In depth understanding of tools such as IMH and CMS
2.Experienced team leader, ability to guide team for prioritization and IMH
3.7-10 years of work experience,
4.Excellent stakeholder management across levels
5.Ability to work in cross functional team and have strong project management skills
6.Technical Skills/Capabilities: Excel and advanced Powerpoint
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.