Global Learning Operations Coordinator

At AXA XL, we are transforming Human Resources. To keep the organization moving forward, HR is changing our systems, processes, and policies to help our clients attract, engage, develop, and retain the best talent globally. We aim to build diverse teams that reflect the clients we serve, recognizing that the more inclusive we are, the more innovative we will be. We realize the collaborative power gained from diverse backgrounds, identities, experiences, and perspectives and strive to harness the unique strengths offered by each of our colleagues. We want to bring onboard a Global Learning and Development Coordinator who is enthusiastic about leading the next stage of development of learning at AXA XL to help us attract and retain the best talent in our business units. You will be part of a collaborative, experienced, enthusiastic Global Talent Management & Employee Experience Team, and will be responsible for providing coordination support to the Learning Team. This position provides the opportunity to make a positive global impact within the organization and will play a key role in helping us develop the critical skills and capabilities we need for the future. You will collaborate with cross-functional teams, regional learning leads, and subject matter experts to ensure the smooth execution of learning programs and activities across multiple locations. The ideal candidate will have outstanding administrative skills, excellent attention to detail, and a passion for facilitating employee growth and development.

What will your essential responsibilities include?

• Stakeholder & Change Management: Act as a trusted strategic advisor to business units and senior leadership, aligning learning initiatives with broader organizational goals. Facilitate stakeholder engagement and foster a consulting approach to identify learning needs, support cultural transformation, and embed a growth mindset across the organization.
• Learning Program Coordination: Assist in the coordination and administration of global learning and development programs, including scheduling training sessions, managing participant registrations, and organizing training materials. Ensure all logistical requirements are met, such as room bookings, technology setup, and catering arrangements.
• Learning Delivery Support: Coordinate the delivery of learning programs, including instructor-led training sessions, virtual training sessions, e-learning modules, and webinars. Liaise with facilitators and trainers to ensure they have the necessary resources and materials for successfulprogram delivery. Provide technical support for virtual training sessions and troubleshoot any issues that may arise.
• Learning Content Management: Support the management and maintenance of learning content, including uploading and organizing materials in the learning management system (LMS) or other digital platforms. Collaborate with subject matter experts and instructional designers to ensure learning materials are accurate, up to date, and accessible to employees globally.
• Learning Administration: Manage administrative tasks related to learning initiatives, such as creating and distributing pre-training and post-training surveys, collecting and analyzing feedback, and preparing training evaluation reports. Maintain training records and update employee learning profiles in the learning management system.
• Learning Communication and Promotion: Assist in the development and distribution of learning communications, including training announcements, reminders, and program updates. Collaborate with the internal communications team to ensure effective promotion of learning initiatives through various channels, such as emails, intranet, and digital signage.
• Data Analysis and Reporting: Collect, analyze, and report on learning data and metrics, such as training participation rates, completion rates, and program evaluations. Generate regular reports and provide insights to stakeholders on the effectiveness and impact of learning initiatives.
• Continuous Improvement: Identify opportunities for process improvement and streamline learning coordination processes. Recommend innovative approaches, tools, or technologies to enhance the efficiency and effectiveness of global learning and development efforts.

You will report to VP ESS L&D and Global Learning Operations.

We’re looking for someone who has these abilities and skills:

Required Skills and Abilities:

• Proven experience in learning and development coordination or a similar administrative role.
• Robust organizational and multitasking skills, with the ability to manage multiple projects and priorities simultaneously.
• Excellent attention to detail and commitment to delivering high-quality work.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization.

Desired Skills and Abilities:

• Effective problem-solving abilities, with a proactive and solution-oriented mindset.
• A forward-thinking, innovative mindset with a passion for driving transformation and continuous improvement.

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.   At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity.  AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action:  We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.