Infrastructure Specialist-System Administration

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

As an Infrastructure Specialist in System Administration, you will provide 24/7 technical support for cloud-based solutions, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components. You will play a critical role in building, setting up, and maintaining new development tools, infrastructure, and networking. Your primary responsibilities will include: * Provide Technical Support: Deliver 24/7 technical support for cloud-based solutions, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components. * Develop and Configure Infrastructure: Develop and configure infrastructure and configuration as code using Ansible and Terraform, and administer Dev, Test, and Production environments hosted on Windows, Linux, and Unix servers. * Ensure System Security: Ensure systems are safe and secure against cybersecurity threats, identify and fix technical problems, and install software updates and fixes. * Manage Cloud Applications: Manage Application ID, provide cloud elasticity by auto-scaling resources based on business requirements, and ensure DR and manual redundancy failover capabilities. * Analyze and Resolve Issues: Identify and resolve issues involving APIs, application services, IaaS, PaaS, SaaS, microservices, containers, Kubernetes nodes, and infrastructure problems.

* Cloud-Based Solution Exposure: Exposure to providing 24/7 technical support for cloud-based solutions, including experience with various applications, DevOps, middleware, security, and infrastructure components. * Infrastructure Configuration Experience: Experience working with infrastructure and configuration as code using Ansible and Terraform, including administering Dev, Test, and Production environments hosted on Windows, Linux, and Unix servers. * Database Administration Knowledge: Exposure to installing and configuring databases such as MYSQL, MSSQL, and PostgreSQL. * Cloud Vendor Familiarity: Experience working with load balancing and CDN options provided by multiple cloud vendors, including Azure Load Balancer and Application Gateway. * IT Service Management Knowledge: Familiarity with ITIL processes and Integrated Service Level Management, including experience with service management reporting and providing regular updates to clients.

* Familiarity with Kubernetes: Exposure to managing Kubernetes nodes, including experience with container orchestration and deployment. * Knowledge of Microservices: Understanding of microservices architecture and experience with service discovery, API gateways, and service mesh. * Experience with ICP Management: Exposure to managing ICP components, including experience with infrastructure provisioning and deployment.