Integrated Solutions Manager

Job Title:    Integrated Solution Manager

Location:    Lucknow

About Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup

About the Brand

Macmillan Education provides world-class content in the most relevant, engaging and flexible formats to support students, teachers and institutions in lifelong learning. Visit macmillaneducation.com and follow @MacmillanEducation / @MacmillanELT and more.

Key Responsibilities

• Build and maintain strong relationships with customers, understand their needs and concerns, and resolve issues promptly. 
• Create and implement strategies to improve customer loyalty and reduce churn, including personalized communications and targeted offers. 
• Product demonstrations of integrated solutions to acquire new customers
• Develop complete product understanding and ecosystem to input product feedback and market trends
• Product Training to sales teams

Experience, Skills and Qualifications

Experience: 4+ years
 

Skills:

Excellent Communication (particularly in English)

Having experience in demonstrating product and briefing to schools will be added advantage
Open to 14 days travel in a month
Qualification: Graduate, pref. B Ed.

At Springer Nature, our mission is to be part of progress – and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodations. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion

For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers/

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