Lead Consultant- AI Prompt Engineer

Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Lead Consultant- AI Prompt Engineer
In this role, we are looking for Prompt Engineer to design, test, and optimize prompts and retrieval workflows that improve the performance, accuracy, and reliability of AI language models in enterprise environments. The role blends analytical thinking, creativity, linguistics, and technical expertise to translate business needs into effective AI-driven interactions.

Responsibilities
• Prompt Development & Optimization
o Design, refine, and maintain high-quality prompts for diverse use cases such as chatbots, knowledge assistants, automation, summarization, and content generation.
o Apply advanced prompt engineering techniques (e.g., few-shot, chain-of-thought, structured outputs) for improved reliability and accuracy.
• RAG (Retrieval-Augmented Generation) Enablement
o Build and optimize RAG pipelines to connect LLMs with enterprise knowledge bases, databases, and APIs.
o Evaluate retrieval quality and fine-tune embeddings, search strategies, and prompt templates for scalable performance.
• Evaluation & Testing
o Conduct A/B testing, automated evaluation, and human-in-the-loop testing to ensure factual accuracy, consistency, and alignment with user intent.
o Develop monitoring frameworks to detect and reduce hallucinations, bias, or irrelevant responses.
• Collaboration & Integration
o Work closely with product managers, data scientists, and engineers to translate requirements into AI-driven solutions.
o Collaborate with developers to integrate prompts, APIs, and RAG pipelines into production workflows.
o Maintain prompt libraries, documentation, and reusable assets for scalability across projects.
• Innovation & Research
o Stay updated on the latest in LLMs, Azure OpenAI capabilities, vector search technologies, and prompt engineering research.
o Prototype new interaction patterns, multi-turn dialogue strategies, and structured output techniques.
Qualifications we seek in you!
Minimum Qualifications
• Bachelor’s or Master’s degree in Computer Science, AI/ML, Data Science, Computational Linguistics, or a related field
• Relevant years of experience in AI/ML, NLP, or software engineering (prompt engineering strongly preferred)
• Strong understanding of LLMs, NLP concepts, embeddings, and retrieval techniques (RAG)
• Proven experience in prompt design, testing, and optimization
• Hands-on experience with Azure OpenAI Service or other enterprise LLM APIs (OpenAI, Anthropic, Cohere, etc.)
• Proficiency in at least one programming language (Python preferred) for testing and automation
• Ability to analyze outputs and optimize prompts to reduce bias, hallucinations, and irrelevance
• Strong analytical, problem-solving, and communication skills
Preferred Skills
• Experience building RAG pipelines using Azure Cognitive Search, Pinecone, Weaviate, or similar vector databases
• Familiarity with evaluation frameworks such as BLEU, ROUGE, BERTScore, or custom scoring methods
• Knowledge of LLM fine-tuning and system prompt strategies
• Background in linguistics, cognitive science, human-computer interaction, or UX writing
• Understanding of cloud platforms (Azure, AWS, GCP) and enterprise AI integration

Why join Genpact?
• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.