Manager/Deputy Manager – System Engineering & Applications

We are ready to try something new. Are you?

Syntegon is a global leader in process and packaging technology. With around 5,800 colleagues in nearly 20 countries, the Syntegon Group works on intelligent and sustainable technologies for the pharmaceutical and food industries. Let's contribute together to ensuring that people worldwide are provided with high-quality medications and safely packaged food.

With our global service organization and our comprehensive service portfolio, we contribute sustainably to the profitable growth of our customers. Together, let's help ensure that people around the world are supplied with high-quality medicines and safely packaged foods.

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• Analyze customer needs and technical requirements to design, develop, and deliver the correct technical solutions to support sales team and enhance win rates.
• Evaluate scope definition and conduct URS study, cost calculations, efficiency calculations to meet customer requirements for Vertifcal form-fill-seal, Horizontal form-fill-seal and secondary packaging machines.
• Prepare optimized technical scopes, layouts, costing sheets, PPC pricing, and BOMs in line with RFQs. Assess technical completeness of solution and develop mitigation plans.
• Discuss and evaluate technical solutions with third party vendors including budgetary quotes based on project requirements and handover and coordinate with Sourcing for price finalization
• Support the sales team with technical inputs, layouts, presentations, and performance parameters for customer requirements
• Lead the coordination of product & film trials to validate performance before solutions are quoted to the customer. Escalate to Engineering when existing platforms cannot meet customer needs.
• Work collaboratively with CFT like Engineering, Project Management, Manufacturing, Sales, Quality, as well as offsite teams at other locations to ensure smooth handover of customer projects
• Conduct Quality Gate review including risk assessments, order information release, timeline alignment and handover of the project to the Project Manager
• Prepare and deliver customer-facing documentation including sales manuals, layouts, and technical presentations. Engage directly with customers on request of sales team as required
• Ensure compliance with ISO-defined work processes and proactively participate in internal reviews to identify and implement process improvements

• B.E. / Diploma in Mechanical, Mechatronics or Electronics & Electrical (E&E)
• 10 - 12 years of experience in the technical domain of packaging machinery, specifically horizontal form-fill-seal and secondary packaging solutions
• Exposure to technical sales support, solution engineering, and customer-facing technical discussions
• Strong understanding of packaging machinery, material handling equipment, printers, and packaging materials
• Knowledge of Project costing, Performance calculations , commercial pricing, and project risk assessment
• Proficiency in SAP, MS Office, Power BI, and familiarity with ERP-supported technical processes
• Excellent communication, presentation, and interpersonal skills
• Ability to work collaboratively across cross-functional teams and international interfaces
• Process-oriented mindset with familiarity in sales and manufacturing workflows