Manager Finance, Finops

Job Title: Manager, Finance (FinOps – Accounts Payable/Receivable)
Company: Amazon Digital Services Private Limited
Location: BLR13 – COTaurs, Bengaluru, Karnataka, India
Job Class: Manager I, Finance (Level 4)
Schedule: Full-Time | Regular (Blue Badge)
Basic Qualifications
1. 8–9+ years of experience in Accounts Payable (AP) within Shared Services, Corporate Finance, or Global Operations.
2. 2+ years of team management experience, overseeing teams of at least 8–10 members.
3. Demonstrated ability to use data, metrics, and deep dives to influence process and business decisions.
4. Knowledge of Lean/Six Sigma or other defect reduction/CI methodologies.
5. Strong communication skills with experience representing operations in leadership discussions.
6. Proven ability to operate autonomously in ambiguous, high-growth environments.
7. Experience managing operational escalations, complex cases, and cross-team dependencies.
Preferred Qualifications
1. 2+ years leading measurable continuous improvement initiatives.
2. Background in AP systems, automation, and workflow tools.
3. Experience working with global multi-functional teams across tech, product, and finance.
4. Track record of talent development, succession planning, and building high-performing teams.
About the Role
Amazon’s Finance Operations (FinOps) organization is one of the fastest-growing and most strategic components of our global operations. As a Manager, Finance (FinOps – AP), you will lead the delivery of Accounts Payable services for a designated geography, ensuring high operational performance, strong controllership, and long-term scalability.
This role requires a strong people leader with deep experience in Accounts Payable, a proven ability to navigate ambiguity, and a passion for continuous improvement. You will manage a team of 8–10 AP operations specialists (expanding to ~15 total resources), drive operational performance, partner with multiple cross-functional teams, and represent the AP function in leadership forums.
Key Responsibilities
Operational Leadership
1. Oversee end-to-end Accounts Payable operations, managing a team of 8–10 AP specialists (total org size ~15).
2. Drive daily operational execution to meet or exceed accuracy, timeliness, and compliance SLAs.
3. Conduct deep dives to identify root causes, eliminate recurring issues, and drive process improvements and automation opportunities.
4. Monitor operational metrics and escalate risks proactively while developing mitigation strategies.
People & Team Management
1. Lead and mentor team members, ensuring capability building, skill development, and career progression.
2. Manage team workload, balance priorities, and create high-performing and collaborative team culture.
3. Participate in recruitment and talent selection to continually raise the talent bar.
Cross-Functional Collaboration
1. Partner with Tech, Product, Finance, and Business Partnering teams to troubleshoot issues, launch enhancements, and enable new business requirements.
2. Represent AP operations in leadership reviews and business stakeholder calls, providing updates on performance, risks, and improvement actions.
Escalation & Issue Management
1. Serve as the primary escalation point for complex operational challenges involving internal teams, vendors, and external partners.
2. Ensure timely investigation and resolution of defects, payment issues, and process deviations with strong documentation and follow-through.
Continuous Improvement & Strategic Contributions
1. Lead and contribute to Lean/Six Sigma–based initiatives aimed at improving controllership, reducing defects, and scaling operations.
2. Establish and enhance SOPs and policies aligned with global FinOps best practices.
3. Support long-term roadmap development and execution to ensure the AP function evolves with business growth.
- 2+ years of team management experience
- 4+ years of Accounts Payable (AP) experience
- Experience using data to influence business decisions
- Knowledge of Six Sigma defect reduction techniques (Lean, etc.)
- Experience of Oracle/Oracle Payables/Oracle Receivables
- Experience in accounts payable, accounts receivable or procurement
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