Order to Cash Operations Associate

Skill required: Order to Cash - Cash Application Processing
Designation: Order to Cash Operations Associate
Qualifications:Any Graduation
Years of Experience:1 - 3 Years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Review and analyze deductions taken by customers to identify discrepancies. Investigate the reasons behind deductions, such as pricing errors, shipment issues, or promotional allowances. Maintain detailed records of all deductions and resolutions. Gather necessary documentation to support claims and disputes. Liaise with internal departments (e.g., sales, customer service, and finance) to gather information and resolve issues. Communicate effectively with customers regarding deduction disputes and resolutions. Prepare regular reports on deduction trends, root causes, and resolutions for management review. Track and report on the financial impact of deductions on revenue. Follow up on unresolved deductions to ensure timely resolution. Identify opportunities for process improvements to reduce the occurrence of deductions. Collaborate with cross-functional teams to implement best practices. Ensure that all deductions are processed in compliance with company policies and accounting standards. Analyze data to identify trends in deductions, helping to develop strategies to minimize them.
What are we looking for? Adaptable and flexible •Ability to perform under pressure •Problem-solving skills •Ability to work well in a team •Strong analytical skills •Written and verbal communication
Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shiftsAny Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com

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