Payee Information Manager, French Language Program
Do you like collaborating across teams to deliver success for customers?
Would you like to manage a diverse portfolio?
About The team
Our team is responsible for the on-time collection of outstanding balances
About the Role:
The Payee Information Manager (PIM) is responsible for supporting the Education, Reference, and Continuity books organization that include French Books and Encyclopédie Médico-Chirurgicale (EMC) Publishing for specific tasks during the content development process.
Responsibilities
PIM help in creating record to make contributor payments of the French language books for the French Global Content Partners (GCP) team.
Liaise with French Editorial team to obtain all relevant payment information for all authors and contributors for every newly signed/agreed title that contains non-royalty-based payments and issue payments accordingly.
Pay reviewers, ad hoc freelancers and SMEs, other payment requests from the French GCP team, ad hoc invoices for permissions payments following request from editorial and other support teams.
Check payees’ records and update accordingly, if not available or a new payee, contact payee for setting up in the payment system/application.
Adhere to agreed TATs for payee setup and payments. Handle purchase order requests per the SLA. Follow up with the finance team in timely manner to ensure that the payee set ups and payments are completed on time.
Make payment requests for EMC articles' author flat fees, invoice payments for EMC Scientific Directors/Advisors, reimburse EMC members T&E expenses. Follow up with the payees as required.
Queries and questions from the authors and business need to be dealt with in a timely manner.
Report out to French GCP editorial staff on regular basis regarding progress of payments when requested.
Help manage contributor agreement, complimentary copy (and other non-sales gratis copy) fulfilment. Set up and maintain author/editor contracts in Exari.
Requirements
Ability to build, strengthen and maintain positive professional relationships.
Excellent command in English and French languages that include both written and verbal is necessary.
Strong analytical skills; Planning and organizing skills; Accuracy and attention to detail; Problem solving skills; Good interpersonal skills.
Initiative: Proactive, acts before being asked; Flexible: Able to adapt to changing priorities; Teamwork; Personal accountability: Takes responsibility for own actions.
An independent, strategic, and results-driven mindset, with a high level of diligence, as well as a customer-focused approach; handles confidential customer information appropriately.
Bachelor’s or master’s degree in any discipline.
2-3 years of experience in customer-facing roles preferably in accounts payable or in the finance sector; Knowledge of end-to-end publishing process is an added advantage.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for You
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
● Comprehensive Health Insurance: Covers you, your immediate family, and parents.
● Enhanced Health Insurance Options: Competitive rates negotiated by the company.
● Group Life Insurance: Ensuring financial security for your loved ones.
● Group Accident Insurance: Extra protection for accidental death and permanent disablement.
● Flexible Working Arrangement: Achieve a harmonious work-life balance.
● Employee Assistance Program: Access support for personal and work-related challenges.
● Medical Screening: Your well-being is a top priority.
● Modern Family Benefits: Maternity, paternity, and adoption support.
● Long-Service Awards: Recognizing dedication and commitment.
● New Baby Gift: Celebrating the joy of parenthood.
● Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
● Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
● Free Transport pick up and drop from the home -office - home (applies in Chennai)
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
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