Amazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened its online retail in July 1995 and today, stands as one of the world’s largest internet retailer. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. We operate retail websites in 20 countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history.
Key job responsibilities
• Drive end-to-end high impact and high visibility programs that impact pricing and thereby customer experience on Amazon
• Collaborate with Tech, Product, Operations and Category teams to ensure timely deliverables for key projects
• Analyze data and dive deep into processes to derive business critical insights for enhancing systems
• Write compelling business documents and drive outcomes for Senior Leadership at Amazon
• Build a data oriented culture, adopt technical solutions and drive process improvement projects to achieve operational and business goals.
A day in the life
As a Program Manager, you will be working on high impact, high visibility programs that directly impacts our customers. You will be required to ideate, analyze data, generate insights, develop proof of concepts, write compelling business case and gain agreement from Leaders across levels & functions, implement the solution. You will be required to collaborate with leaders from Tech, Operations, Business, Finance, Legal teams to drive the programs from ideation to implementation effectively.
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules