Senior Manager, Human Resources

Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Manager, Human Resources

​​Under the supervision of the HR Leader, aligns business objectives with employees and management in the business units they support. The Senior HR Manager forms partnerships across the HR function to deliver value added service to management and employees that reflect the business objectives of the organization. The Senior HRM may include international human resource responsibilities. The Senior HR Manager maintains an effective understanding about the business unit’s financial position, it culture, and its competition.​​

Responsibilities:

• Partner effectively with internal and external stakeholders—including business leaders, C&B, Recruitment, and Finance—to support the full employee lifecycle

  
  

• Drive and improve critical HR metrics such as recruitment, retention, engagement, learning, and compensation & benefits.

  
  

• Coach business leaders and managers to strengthen team leadership, identify critical roles, and key talent, and implement staffing and talent development plans.

  
  

• Lead talent management initiatives to attract, select, and retain top talent aligned with business needs and organizational values

  
  

• Utilize HR data and analytics to provide actionable insights and recommendations on workforce planning, talent metrics, and HR KPIs to executive leadership.

  
  

• Ensure HR policies, practices, and processes comply with applicable employment laws, regulations, and industry standards.

  
  

Minimum Qualifications:

• Bachelor’s degree or equivalent experience

  
  

• High tolerance for ambiguity and ability to thrive in a fast-paced, high-energy environment

  
  

• Experience leading HR functions across multiple locations or global operations

  
  

• Strong drive, work ethic, and results orientation

  
  

• Hands-on knowledge and appreciation of HR processes, policies, and sub-systems

  
  

• Strong analytical and logical reasoning skills with a solution-oriented approach

  
  

• High on persuasiveness which helps drive closures

  
  

• Excellent written, verbal, and presentation skills

  
  

• Ability to build relationships and interact confidently with senior leadership

  
  

Preferred Qualifications:

• Experience creating HR programs preferred

  
  

• Experience supporting transitions and projects preferred

  
  

• Microsoft Office skills including Word (Intermediate), Excel (Advanced), Power Point (Advanced), Outlook (Basic), Visio (Basic) required

  
  

• Lean Principles and Six Sigma training or certifications preferred

  
  

Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.