Senior manager - People Experience

Pfizer is a $100b+ research-based, global pharmaceutical company headquartered in New York City with over 100 offices in 59 countries and 75K + employees.

Pfizer’s purpose is to bring breakthroughs that change patients’ lives and in line with this mission, our science, together with the global resources and scale of the organization enables us to lead the discovery through to commercialization of revolutionary medicines that extend the lives of our patients.

Our commercial business in India is supported through local manufacturing and imported products in India across a range of therapy areas such as Vaccines, Oncology, Hospital Business Unit (HBU), Internal Medicine (IM), Rare Diseases (RD) and Inflammation and Immunology (I&I). 

ABOUT THE ROLE

The purpose of the Senior Manager, People Experience role is to provide strong partnership to Senior Leaders in the Commercial organization to develop and implement people and talent plans that support the delivery of our business goals. Reporting to the India People Experience Lead, the role holder will support the India commercial business with an approximate revenue size of ~USD 350 million and an employee base of ~1800 employees. The incumbent will be responsible for delivering strategic and operational excellence on key people processes and will be expected to partner with leaders in developing and embedding a strong mid to long term people plan that supports the delivery of the overall business plan.

ROLE RESPONSIBILITIES

Business Partnering

• Co-create people and talent strategy with senior leaders in Commercial and key Enabling functions to help drive business and functional strategy and operations.
• Provide strategic and operational support for business and functional structures, restructuring, change management, acquisitions and divestments.
• Support leaders to build strong teams through coaching and enabling managers, robust performance management guidelines, building capability and effectiveness and leveraging of analytics in decision making.
• Support a strong compliance culture through providing necessary inputs to leaders, manager and colleagues. Actively participate in and drive compliance investigations.
• Ensure alignment of all strategic and operational elements to global policies and governance processes of shared services and operations, C&B, L&D.
• Coach Managers on complex matters relating to employee performance, culture, talent and well-being, equipping them with the necessary know-how to be more effective leaders.

Employee and Industrial Relations :

• Be the ER / IR expert for managing and resolving organization-wide issues.
• Provide strategic input to Leadership on Industrial Relations matters
• Proactively creating an insulating framework to ensure business continuity through proactively addressing union matters in the sales force.
• Interactions with the legal counsel for remediation of cases and disputes and consultation on legal approach and execution of ER & IR matters.

Talent Management, Development and Engagement

• Partner with Business, Talent and L&D teams to design and execute an integrated talent management framework equipped to meet the evolving needs of the business.
• Be the custodian of talent and performance processes such as talent planning and reviews, end of year compensation cycles.
• Partner with a cross section of stakeholders to design and manage OD and change interventions to foster a positive employee experience.

You are someone who brings:

• Strong business acumen and functional knowledge that can help create and deliver people strategy elements
• Expertise in core HR competencies with focus on talent management, business partnering, employee engagement and ER / IR skills
• Demonstrated ability to drive HR and talent processes and deliver high quality support and services in a dynamic, fast-paced, matrixed environment.
• Excellent inter-personal skills geared towards influencing and negotiating with internal and external stakeholders
• Ability to create a high level of impact through communication, proactive planning and leveraging networks and relationships
• Ability to coach and guide leaders and managers and creation of alignment for coordinated strategy formulation and implementation.

QUALIFICATIONS

• Full-time post graduate degree in Human Resources
• 10+ years of experience as an HR and CoE Partner
• Demonstrated ability to partner and work with senior leadership team members

At Pfizer, we’re driven to discover the cure—driven to significantly improve the lives of everyone...everywhere. If you’re similarly driven, you’ll find there’s no better place to begin—and continue—your career than at Pfizer.

• Pfizer offers competitive compensation and benefits that recognizes that colleagues should be rewarded based on their contribution.

• Benefits that maintain and promote health and wellness including health and disability insurance, preventive health programs, vaccinations, mental, nutrition and fitness counselling.

• Breakthrough Benefits for the moments that matter: Whether you’re caring for your children, your spouse/partner, your parent(s), or yourself, Pfizer provides resources and benefits that ensure that we equip you to truly be present for moments that matter.

• An environment that encourages you to discover and embrace new experiences, explore opportunities and learn from others.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.