The candidate will play the role of a ServiceNow Developer on the ServiceNow Platform Team within the organization of Schneider Electric. This position requires the candidate to be an expert in ServiceNow design and development principles that enables them to collaborate within a team. The candidate should be able to receive requirements, suggest solutions, and develop using ServiceNow best practices. The candidate will join an existing team to continue the expansion of ServiceNow throughout the Schneider Landscape. The candidate will primarily focus on the following ServiceNow Modules: Service Portal, ITSM and HR SD.
Responsibilities:Follow architecture governance structures, methodologies, and compliance activities to maintain regulatory compliance with enterprise ServiceNow standards
To work on Portal related changes and Enhancements.Provide technical guidance, perform peer code reviews, and ensure software development best-practices are used to develop and fulfill requirementsTake part in scrum development activities for complex requirements & project activitiesTake part in issue resolution within ServiceNow Modules used at Schneider ElectricCreate/maintain API & data integration processes between ServiceNow and other servicesWork with Enterprise Service Bus (ESB) and Integration Platform as a Service (iPaaS) technologies in conjunction with ServiceNowCollaborate with ServiceNow Support concerning issues and other technical aspects of the ServiceNow platform
Knowledge and Skill Requirements:Proven experience in understanding & capturing business requirements, streamlining complex business / IT processes, and help manage / deploy ServiceNow capabilities / features in an agile mannerGood leadership skills coupled with exceptional judgment and tact.Understanding of the ServiceNow best practices for development & configuration Ability to translate requirements into an enterprise solution, break it down in User Stories with a clear deployment roadmapExcellent knowledge and experience developing in JavaScript and on the ServiceNow PlatformStrong analytical skills capable of assessing complex business requirements from real world scenarios and the ability to translate them into actionable target requirementsDeep technical proficiency while the ability to keeping an eye on the bigger picture and future management of the ServiceNow PlatformAbility to identify, prioritize, & weigh different development options, while balancing business, cost, and technology prioritiesContributing to and driving global technology standard proposals and filing exceptions as requiredExcellent knowledge of infrastructure technologies, architectures, standards & processes, and a good understanding of infrastructure engineering processesStrong verbal and written communication skillsAbility to manage multiple tasks in a fast-paced environmentGood relationship building, facilitation & influencing skills, and experience of leveraging these on business leadership contextsFlexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid changeWorking on Agile / Scrum development process
Bachelor's Degree in Computer Science or equivalentExperience within different modules within ServiceNow; i.e… ITSM, HRSD, ITOM, CMDB, CSM, & Service Portal Development3+ years of hands-on development experience on ServiceNow platform overall1+ years of hands-on development & configuration on the ServiceNow Service PortalShould have worked on at least 1 end to end implementation of a ServiceNow module