ServiceNow Senior Developer

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

ServiceNow Developer will provide administration, application development, maintenance, and technical support by using good practice and web programming techniques to configure robust solutions to the client utilizing the ServiceNow platform.

Lead design, configuration, and development of ServiceNow Event Management solutions, ensuring enterprise-grade capability and scalability.

As a ServiceNow Developer the resource will have both technical and creative design input to develop, configure and maintain this application. This is the perfect opportunity for you if you are interested in developing your skillset and growing quickly on the ServiceNow platform.

Key responsibilities:

• Design, develop, and maintain ServiceNow workflows to automate and digitize manual business processes
• Hands-on experience in designing, developing, and deploying solutions on the ServiceNow platform
• Utilize ServiceNow scripting and native functionality to meet business requirements
• Provide functional and technical support as a primary point of contact for business users
• Work within an Agile framework to deliver high-quality, scalable solutions
• Contribute to and align with the global ServiceNow platform strategy
• Create clear, concise technical and process documentation using the ServiceNow Knowledge Base
• Troubleshoot and enhance Event Management modules and related integrations
• Create, maintain, and optimize reports and dashboards
• Partner with product teams and business owners to identify creative and effective solutions
• Collaborate with the product team to refine end-user stories prior to development
• Respond to technical, configuration, and platform-related queries
• Coordinate and resolve complex technical, data, and transformation issues
• Customize ServiceNow configurations, including workflows, custom scripts, and orchestration activities

• Exposure to capabilities in the latest ServiceNow platform
• Knowledge on Integration Hub, Flow Designer, UI Framework and UI Builder is a plus.
• 8+ years of overall IT experience; 5+ years hands-on with ServiceNow ITOM, especially Event Management.
• Bachelor’s degree in Computer Science, Information Services, or related field preferred.
• ServiceNow System Administration certification and/or ServiceNow Application Development certification required. Having Event Management or Discovery certifications will be preferred.
• Solid Understanding of ServiceNow data architecture
• 4+ years of experience in Agile/Scrum development environments.
• Experience with Integrations of 3rd party tools using (web services, REST, email, MID, etc…).

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here