Solutions Engineer

Acronis is a world leader in cyber protection, delivering natively integrated solutions that monitor, control, and protect the data that businesses and lives depend on. Driven by our passion to protect every workload, we’ve built the industry’s only all-in-one cyber protection platform. We are looking for a Solutions Engineer to join our mission of protecting the digital world.
As a Solutions Engineer in Acronis, you will work closely with the Sales Team to execute pre and post sales activities that will drive Service Provider acquisition and growth within India region. The SE must drive adoption of Acronis’ products and solutions in customer and partner settings by articulating the strengths of Acronis’ solutions, understanding the requirements and match the solutions to deliver the wins.

What you'll do

• Deliver presentations to customers, partners and public audiences on Acronis’ technology and solutions.
• Facilitate and manage customer evaluations, and proof of concept activities for Acronis’ solutions.
• Position compelling solutions targeted at solving the customer’s business problems, over and above specific technical requirements, and acting as technical advisor to the customer.
• Produce written proposals and technical responses to RFIs and RFPs.
• Conduct hands-on demonstrations and knowledge transfer of Acronis’ solutions to customers/channel and cloud partners.
• Support existing channel and cloud partners on technical queries.
• Develop customer solution proposals and supporting documentation for review by the customer and Acronis management.
• Provide customer and market input to Product Management, Engineering, Customer Service, and other pertinent groups within Acronis.
• Maintain knowledge on major industry developments; be capable of handling customer inquiries on these matters

What you bring (experience & qualifications)

3 or more years’ experience as a PreSales/Sales Engineer or a similar customer facing technical role. Supporting internal sales, partner and customer ecosystem on solutions based around:

• IT Security software and/or hardware (primary)
• SaaS, IaaS
• MSP focused solutions
• Hosting solutions
• Business continuity software and hardware

Technical Knowledge Should Include Many Of The Following

• Good understanding of IT security technologies and software.
• Good working knowledge of Virtualization and Cloud technologies.
• Understanding of IT storage software and computing architectures, including experience in networks, operating systems and applications.
• Strong knowledge of IT security industry (Endpoint Security, Email Security, Data Loss Prevention) with the ability to evaluate the competitive strengths and weaknesses of products.
• Strong knowledge of Microsoft and Linux operating systems.
• Knowledge of SaaS and IaaS based technologies: iMicrosoft o365 and Azure, Google Gsuite, Amazon AWS, etc.
• Knowledge of Virtualization platforms like VMware, Hyper-V.
• Knowledge of Databases like, SQL, Oracle, MySQL
• Knowledge of Microsoft applications: Active Directory, Exchange, SharePoint.
• Ability to translate customers business requirements into technical solutions which deliver genuine benefits back to the business.
• Analytical / Interpersonal Skills
• Presentation skills (critical) and public speaking
• Must be a good listener, creative, intuitive, and have the ability to resolve problems in potentially stressful situations.
• Must be a confident and assertive professional, acting as an independent but also capable of working within a team.
• Must display effective management of time and resources with strong project management skills.
• Must be an articulate, persuasive and polished oral and written communicator, able to effectively discuss and negotiate around technical issues.
• Self-motivated, customer oriented, resourceful and enthusiastic, showing an intense entrepreneurial mindset.

Who We Are
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

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