Company:MercerDescription:
Assists with report preparation initiatives to for various internal colleagues and data entry and oversight for internal databases and reference areas.
Works to contribute to the achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives
Supports team members by ensuring the timely and accurate production and tracking of invoices and pricing estimates and ensuing documentation.
Collaborates with colleagues to field basic transactional or operational requests and gain insight regarding the reception of existing processes and transactional channels.
Provides support for risk management identification processes and procedures.
Supports senior level colleagues with special projects or initiatives by assisting with delivering changes and reporting on related performance.
Handles basic procedural or operations related Insurance claims inquiries to maximize product and function value.
Ensures quality delivery of services and full compliance with quality and operational standards.
Possesses a basic understanding of the insurance business and the regulatory environment and the related procedural requirements for brokers and other key insurance agreement players.
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
