Sr. Data Operations Analyst

About the job 
Senior Data Operations Analyst (Reports to : Associate Manager / Operations Manager) acts as point-of contact between Operations and internal client services / clients to manage E2E operational queries and support to clients. Act as secondary point of contact in the absence of Associate Manager in managing E2E operational queries and deliverables. Delivers databases and output based on client specifications on time and at expected quality as well as engaging with stakeholders 

Responsibilities  

• SQL data management: Write, optimize, and maintain complex SQL queries to retrieve datasets and tables from SQL database 

  
  

• Data analytics: Perform in-depth analysis to identify trends, anomalies, and actionable insights. 

  
  

• Data quality assurance: Monitor, validate, and improve data accuracy, consistency, and reliability across systems. 

  
  

• Process improvement: Identify opportunities to automate workflows and enhance efficiency in data operations. 

  
  

• Think out of box and solve complex problems with solution through deep analytical & critical thinking ability 

  
  

• Process defined reports, schedules and processes by adhering to defined procedures, delivery schedules, and SLAs 

  
  

• Acts as the clients' advocate within NOC by providing feedback on clients' needs, and challenging internal processes to best deliver on those needs 

  
  

• Provide constructive input to Process Owners / Team Leads / Operations Manager to optimize and improve Operations effectiveness 

  
  

• Understanding the relationship of assigned processes to both upstream and downstream processes to guarantee clean data is delivered by eliminating the need for re-work from any Operations team.  

  
  

• Minimum overall experience of 3 years and above  

  
  

• SQL expertise: Minimum 2 years of hands-on SQL experience (query optimization, data retrieve, extract large datasets)  

  
  

• Educational background: Bachelor’s/ Master's degree in Statistics, Mathematics, Computer Science, Economics, or related field 

  
  

• Analytics experience: Strong background in Data analytics, statistical modeling, or banking/financial services 

  
  

• Soft skills: Strong problem-solving, communication, and cross functional stakeholder management abilities 

  
  

• Excellent organization skills, aptitude to work in team and meet deadlines 

  
  

• A high degree of accuracy, proactivity and attention to detail 

  
  

• Project management aptitude (critical path, task sequencing, problem solving, etc.) 

  
  

• Common business language knowledge (English): speaking and writing with fluency 

  
  

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion