Sr. Sales Engineer

Location: Mumbai, India

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

Present in India since 1953, Thales is headquartered in Noida and has other operational offices and sites spread across Delhi, Gurugram, Bengaluru and Mumbai, among others. Over 2200 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Aerospace and Cyber & Digital sectors. Thales has two engineering competence centres in India - one in Noida focused on Cyber & Digital business, while the one in Bengaluru focuses on hardware, software and systems engineering capabilities for both the civil and defence sectors, serving global needs. The Group has also established an MRO (Maintenance, Repair & Overhaul) facility in Gurugram to provide comprehensive avionics maintenance and repair services to Indian airlines and support the growth of the local aviation industry.

MISSIONS & RESPONSIBILITIES:

Provide pre-sales technical sales support for all Thales products. Work together with Sales/Account team, Channels, Business Development and Technical Support teams to ensure overall customer satisfaction. Using consultative selling skills with customers to understand technical requirements, provide clear estimation of feasibility and risks. Support contract negotiations with technical background. Prepare workflows, answers to Requests for Proposals, Request for Information and project proposals. Prepare initial solution presentations and demonstrations for all Thales products. Study customer operation to understand their business direction and application requirements in order to help them define their technical needs and recommend solutions that meet those needs utilizing company products. Provide high-level pre-sales technical support, consultation and training on company’s products and capabilities to Partners, End-Users and other departments as part of the sales cycle. Work closely with Product Management to identify, evaluate, and make technical recommendations regarding strategic product enhancements based on market initiatives, new technology, partnerships or customer requirements. Arrange and coordinate product demonstrations or trial installations of products. Maintain a high degree of technical awareness of relevant products, competitors, and trends in the marketplace.

DECISIONS OWNED / KEY DELIVERABLES :

Solution Preparation/Management Proposal based on Customers Requirements

Product demonstrations

Proof of Concept Creation

Creation of Marketing Documents... and any other activity required to generate business

KEY INTERACTIONS:
Customer Account Team/RSM Product Management ,Client Services Professional Services ,R&D Engineering

SKILLS & EXPERIENCE REQUIRED:

• 5 & above years of experience in Pre-Sales, Post Sales, or Professional Services customer facing engineering.

  
  

• Bachelor’s in Computer Science/Information Service or related field or equivalent work experience.

  
  

• Proficient with and understanding the foundation concepts of cryptography.

  
  

• Thorough knowledge of encryption (Include, symmetric encryption algorithms AES-CBC/CFB/CTR/GCM, DES, 3DES, asymmetric encryption algorithms RSA, ECC, DSA, Hash algorithms, SSL) solutions and technology available with different on premise as well as cloud storage.

  
  

• Hands on experience on Public Key Infrastructure and its deployment.

  
  

• Familiarity with PKI and digital certification.

  
  

• Experience with Key Management Solutions (KMS).

  
  

• Familiarity with Key Management Interoperability protocol (KMIP).

  
  

• Strong skills in UNIX, Linux and Windows Server operating systems. Strong networking knowledge and troubleshooting capabilities and experience.

  
  

• Hands on experience with major cloud service provider platforms (e.g. Amazon Web Services, Azure Cloud, Google Cloud platform, RackSpace Cloud/Hosting Services etc.) and cloud enablement technology platforms (e.g., VMWare, Openstack, etc.).

  
  

• Strong background storage (either SAN, NAS, etc.).

  
  

• Strong background databases (either Oracle, MS-SQL, MongoDB, Teradata etc.).

  
  

• Strong background in Big Data (either Hortonworks, Hadoop, etc.).

  
  

• Basic networking knowledge and troubleshooting experience.

  
  

• Excellent communication skills both written and verbal with the ability to communicate to all levels of users from developers to executives.

  
  

• Excellent presentation skills from 1:1 discussions to large groups using both PowerPoint and white boarding.

  
  

• Ability to position, discuss and counter solution validation, using objection-handling skills.

  
  

• High aptitude for creative problem solving.

  
  

• Ability to prioritize and effectively manage time spent on each customer

  
  

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.