Staff - Product Business Operations

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

The Growth and Strategy is responsible for developing and executing growth strategies to drive business expansion and ensure long-term success. This role involves identifying growth opportunities, and working closely with cross-functional teams to implement strategic initiatives. You will be reporting to Senior Manager, Product Business Operations. You will be responsible for:

• Develop and execute growth strategies: Collaborate with senior management to define growth objectives and develop strategies to achieve them. 
• Conduct research and analysis: Stay updated on industry trends, customer needs, and competitor activities. Analyze market data, customer insights, identify growth opportunities and make informed strategic decisions and develop business plans: Create comprehensive business plans, including financial forecasts, and operational goals. Collaborate with various teams to ensure alignment and successful execution of the plans.
• Drive innovation: Identify opportunities for r service innovation to meet evolving customer demands and gain a competitive edge. Work with product development teams to translate ideas into actionable plans.
• Monitor and evaluate performance: Track and analyze key performance indicators (KPIs) to assess the effectiveness of growth strategies. Regularly report on progress to senior management and recommend adjustments to optimize performance.
• Collaborate with cross-functional teams: Work closely with departments such as marketing, sales, finance, and operations to align strategies and ensure successful implementation. Foster a collaborative and cross-functional approach to drive growth and Identify strategic partnerships and alliances: Identify potential partnerships, collaborations, or acquisitions that can accelerate growth.

What We're Looking for (Minimum Qualifications):

• Masters in Business Administration
• 7+ Years Experience in strategic planning, Operational Executions, Growth Operations, or related roles.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make strategic recommendations through excellent communication and interpersonal skills
• Expertise in SQL or Snowflake or Similar Tools

What We're Looking for (Preferred Qualifications):

• Hands on with Tableau or Power BI
• Familiarity with financial analysis and forecasting.
• Excellent communication and interpersonal skills to collaborate with cross-functional teams and present findings to senior management.

#LI-Hybrid

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At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.