System Development Engineer I, REALM

The REALM Team in Hyderabad is looking for a System Development Engineer who can provide support for production software application issues and internal customer issues in the organization.
Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.
Key job responsibilities
Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, Java), performing lookups, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.
The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.
- Experience in automating, deploying, and supporting infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes
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