Technology Resilience Practitioner

Title                 Technology Resilience Practitioner

Department      Technology Enterprise Resilience Office

Location          India

Reports To     Director, Head of Technology Enterprise Resilience

Level                5

About Fidelity International

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our [insert name of team/ business area] team and feel like you’re part of something bigger.

About Technology Enterprise Resilience Office

This role will form a critical part of the Enterprise Resilience team which resides within the Global Counsel function to ensure the effective implementation and ongoing oversight of our Critical & Important Business Services, supporting continuous improvement initiatives in line with our strategic objectives and regulatory expectations. This role will work closely with business & technology partners across the firm globally.

About The Role
The role of the Technology Enterprise Resilience Practitioner is crucial in shaping, maintaining, and enhancing our organisation’s operational resilience health from a technology perspective (whilst understanding the business services). We are seeking a candidate capable of applying technical expertise in data backup, recovery and resilience testing to design, troubleshoot and drive technology operational resilience across business & technology functions. 

As a Technology Operational Resilience Practitioner, you will be responsible for

• Implement, manage, and improve the technology operational resilience procedures , data & tooling across all critical or important business services (“CIBS”), ensuring alignment with best practices and regulatory requirements.
• Liaising across the Infrastructure, Application, Data and Domain Architecture functions to discuss and agree patterns and design approaches for backup-recovery and resilience testing strategies & tools for scale, time and minimum data loss.
• Delivering secure, automated, self-serviced, innovative & cost-efficient cyber vault-recovery and resilient testing solutions for on-premises, cloud solutions using AWS, Azure, M365 or SaaS services.
• Deliver approaches to plan and govern restoration of data and recovery testing of services.
• Maintain and operate the service, identify areas of improvement and changes to continuously improve and prove the solutions can deliver the desired objectives in an efficient manner
• Enable customers to understand & use the services in the most effective way to realise business benefit quickly using all means possible supported through a global operating engineering product model.
• Actively collaborate with other team members through pairing, encouraging an open collaborative working culture within & outside the team.

• Understand and produce and maintain key metrics and dashboards to provide insights into the health and performance of our operational resilience initiatives.

Experience and Qualifications Required

• Experience to design, engineer and operate strategies of data protection and recovery vault in a large enterprise with petabytes of data across infrastructure landscape involving multiple technology products in multiple data centres and AWS, Azure Cloud Services.
• Experience in backup and recovery of virtualised workloads, multiple clients, database agents with demonstrable experience and solution approaches
• Experience in development and infrastructure engineering with hands on experience of coding for cloud-based technologies (Python, Terraform, Unix preferred)
• Experience with NetBackup domain with GUI and command line utilities for administration, operation, and reporting.
• Experience with the design and administration of EMC Data Domain solutions using GUI and CLI
• Experience with Storage Lifecycle Policies, AIR, OST, Cloud, Tape/VTL, Certificates, and OpsCenter.
• Experience and knowledge of SAN, NAS, Object store platforms (VMAX, XIO, Brocade, NetApp, Isilon, ECS) and AWS, Azure Storage & Backup Solutions.
• Experience and knowledge of chaos and resilience testing tools & techniques.
• A keen evangelist with interests in technology, security, cloud native application development

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.