Training & Education Manager, Mumbai

Main purpose of the role:

As the Training & Education Manager at Straumann India, you will be central to enhancing the knowledge and expertise of our internal teams and new customers ie dentists on Straumann products. You will play a key role in planning & executing various Straumann-focused initiatives, in collaboration with the marketing  and sales team. Additionally, you will be responsible for coordinating with Key Opinion Leaders to organize and facilitate lectures and training sessions. We are on the lookout for a dynamic individual with a passion for education, brand asset creation and a strategic mindset.

 
KEY RESPONSIBILITIES:

This role reports to Head of Marketing, Straumann India. The Job Responsibilities include but are not limited to:

Key responsibilities

• Conduct Periodic Blended (Online & Offline) Trainings for Straumann Employees along with New Hire Onboarding.
• Conduct Periodic Blended (Online & Offline) Trainings for Straumann Implants and Biomaterials to Customers and Potential Customers.
• Identify, select, and nurture Key Opinion Leaders to promote Straumann Implants and Biomaterials.
• Manage coordination with speakers and Key Opinion Leaders for delivering lectures at Straumann-sponsored events.
• Plan and oversee educational programs focusing on various Straumann products, managing events and lectures.
• Implement Training & Education programs to educate existing and potential customers.
• Conduct courses in Colleges/University.
• Lead and develop educational activities suitable for collaboration with clinician associations and large clinic chains.
• Other duties as directed.

SKILLS AND COMPETENCIES:

• Familiarity with the methods and principles for designing programs to teach, train and instruct both groups and individuals, including the means of assessing the effects of training
• Strong customer and personal service skills, including customer (or employer) needs assessment, evaluation of satisfaction and ensuring quality standards of service
• Excellent written and verbal communication skills with all levels of stakeholders;
• Effective project management skills
• Formal presentation skills
• Strategic thinking, problem analysis and problem-solving skills
• Ability to operate under solid pressure and meet tight deadlines
• Computer proficiency with complete Microsoft Office products
• Ability to build excellent working relationships to attain goals
• Work collaboratively and efficaciously as a team member
• Be self-motivated, confident, energetic, and creative
• Effectively communicate and make best use of interpersonal skills.

EDUCATION & QUALIFICATIONS:

• MDS in Implantology is a must
• A minimum of 3 years of experience in dental industry, implant dentistry and in the area of digital dentistry is required
• Relevant dental product and industry knowledge

Personal Attributes

• High level of integrity, commitment and discretion.
• Energetic and performance-driven professional with entrepreneurial spirit and strong execution abilities.
• Mature and grounded individual who can deal with ambiguity in times of uncertainty.
• Ability to develop relationships with stakeholders, inspire confidence and respect at all levels and to influence and advise 
• Attention to detail, good analytical, prioritisation, project and organisational skills
• Open to feedback, positive and willing to learn from various experiences and respectful to others
•  A pragmatic leader who builds trust through authenticity and empowers the team to take over personal accountability.
• A team player who listens to others and objectively considers others’ ideas and opinions, even when they are in conflict with one’s own.
• Ability to develop the local team, enabling them to take on larger responsibilities, excel in their functions and strengthen their self-management.
• Self-starter and ability to develop things autonomously, using previous experience, institutionalizing processes without giving up entrepreneurship. Has a fact based working style.
• Focus on accuracy and produce high quality deliverables even when under pressure of tight timelines.
• Ability to embrace ambiguous situations, navigate through complex issues and achieve results in a pragmatic way and is solution oriented focus
• Strong negotiation skills, and excellent communication skills, as demonstrated in a multi-lingual environment.
• Demonstrates high flexibility, pragmatic  and agile approach to business decisions. Leads by example during times of significant cultural change
• Communicates openly and effectively within team (clearly articulates objectives and priorities), on the leadership team level as well as in an international group network. Ability to clearly articulate objectives and priorities to the all members of the office