Vulnerability & Patch Management Analyst

We’re AtkinsRéalis, a world class Engineering Services and Nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services company dedicated to engineering a better future for our planet and its people. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in key strategic sectors.

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Our teams take great pride in delivering some of the world’s most prestigious projects. This success is driven by our talented people, whose diverse perspectives, expertise, and knowledge set us apart. Join us and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise.

When it comes to work-life balance, AtkinsRéalis is a great place to be. So, let's discuss how our flexible and remote working policies can support your priorities. We're passionate about are work while valuing each other equally. So, ask us about some of our recent pledges for Women's Equality and being a 'Disability Confident' and 'Inclusive Employer’.

Job Description:
Purpose of the Role:

The Patch & Vulnerability Analyst position is a hands-on role providing a broad range of support services across the VM and Patching product set.  Working within the Team, you will provide support through your input to the running of the patch management toolset. Make sure that the patches are delivered within the timeframe and any issues are highlighted for potential backout.

This role would suit an individual who is looking to gain experience within a 3rd line support environment and a career in Security. We are looking for someone who has experience troubleshooting issues within a large organisation.  The successful candidate will be dynamic, analytical and be able to come up with smart solutions.  We are looking for a real problem solver.

Key Deliverables/Responsibilities:

Patch Management:

• Use patching tool to set up monthly patching cycle within the MS patch Tuesday cycle.
• Schedule patching for MS and Applications within the estate.
• Notify Application and Infra towers of potential patching date and cycles.
• Manage and deliver out of band patches with both 3rd parties and internal areas.
• Deliver agreed metrics on patching.

Vulnerability Management:

• Checking scans have ran and if not investigate and correct.
• For any Critical or Exploited vulnerabilities, be able to check R7 IVM and MS TVM for assets affected and be able to report.
• Responding to alerts and incidents, including root cause analysis for a “Fix Once” approach.
• Management and completion of catalogue requests and project tasks assigned to the team.
• Collaborate with the Security towers, and other IT functions, for problem resolution.
• Help Deliver agreed metrics on VM.

Experience Required (Essential):

• Good working knowledge of patching tools such as SCCM, Ivanti, Adaptiva OneSite etc.
• Good knowledge of Rapid7 Nexpose and InsightVM or other VM tools such as Qualys or Tenable.
• Good knowledge of MS Defender (TVM).
• Good Microsoft Excel skills used to analyse vulnerability information.
• Proactive work attitude, ability to work independently while still acting as part of a team.
• Problem solving, a desire to maintain a “Fix Once” approach.
• Experience with designing and writing troubleshooting guides (Knowledge base articles) for support teams.
• Proven analytical and creative problem-solving abilities.
• Great communicator, ability to convey technical information in a non-technical way.
• Capable of providing support and training to upskill team members and support teams.

Experience Required (Desirable):

• Knowledge of scripting such as VB Script, Powershell, Python etc.
• Knowledge or use of API at rest.
• A keen interest in IT Security with an appetite to learn.
• A highly organized and detailed approach to tasks.
• An analytical approach to problem solving.
• Confident use of IT systems.
• An excellent working knowledge of ServiceNow.
• Able to discreetly handle confidential information.
• Knowledge of Windows Server administration.

Behavioural Competencies:

Strong customer services orientation.

Proven experience of delivering process efficiencies and improvements.

Ability to build and maintain efficient working relationships with remote teams.

Ability to plan, prioritise and complete your own work, whilst remaining a team player.

Willingness to engage with and work in other technologies.

What We Can Offer You:

• Varied, interesting and meaningful work.
• A hybrid working environment with flexibility and great opportunities.
• Opportunities for training and, as the team grows, career progression or sideways moves.
• An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual.

Why work for AtkinsRéalis?

We at AtkinsRéalis are committed to developing its people both personally and professionally. Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individual’s abilities and talents. We also actively support staff in achieving corporate membership of relevant institutions.

Meeting Your Needs:

To help you get the most out of life in and outside of work, we offer employees ‘Total Reward’.
Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview, and we’ll discuss any adjustments you might need.

Additional Information:

We are an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.

We care about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data.

Link: Equality, diversity & inclusion | Atkins India (atkinsrealis.com)

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.