Assistant Store Supervisor

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.

We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops,  and provide our riders with reliable earning opportunities daily.

At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.

Role Summary

We’re looking for an Assistant Store Supervisor to join the team and focus on growing our own Dark Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq.

What's On Your Plate?

• Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders

  
  

• Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, …)

  
  

• Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment

  
  

• Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take & Cycle count based on the agreed schedule

  
  

• Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies & SOP

  
  

• Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP

  
  

• Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.

  
  

• Help Store supervisor by Ensuring implementation of actions pertinent to store-related shrinkages

  
  

• Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift

  
  

• You have at least 3-5 years of experience in supermarket or restaurant  

  
  

• You are someone energized by the unknown and look forward to learning each day on the job.

  
  

• Good communication skills, and always like to be hands-on with several tools.

  
  

• Additionally, you have robust interpersonal and intercultural skills. 

  
  

• Language skills: English and Arabic would be highly advantageous.

  
  

• Discussing with the Store supervisor all issues/problems and propose solutions