Operations Manager

A leading company in the cross-border e-commerce industry is seeking a dedicated Operations Manager to join their dynamic team. This role focuses on optimizing business processes, managing cross-functional teams, and driving operational excellence to support organizational goals. The ideal candidate is proactive, adaptable, and possesses strong analytical and communication skills.

Key Responsibilities

• Establish and optimize business processes and systems to ensure smooth operations.
  
• Oversee and manage the performance of diverse teams, including customer service, logistics, and technical departments.
  
• Analyze business metrics and identify areas for improvement, providing actionable insights to address challenges.
  
• Allocate resources effectively and anticipate team needs to promote operational efficiency.
  
• Collaborate with leadership to resolve issues and align operations with business goals.
  
• Adapt to evolving business priorities and drive the implementation of process improvements.
  

Qualifications

• Education: Bachelor’s degree or higher (preferred).
  
• Work Experience: 5+ years of experience, with project coordination experience being an advantage.
  
• Communication: Strong ability to articulate ideas clearly and collaborate effectively across teams.
  
• Analytical Skills: Demonstrated capability to analyze data and implement effective solutions.
  
• Languages: Native proficiency in Arabic and fluency in English.
  
• Adaptability: Ability to thrive in a dynamic and fast-paced environment.
  

• Experience: Proven success in managing operations and leading diverse teams.
  
• Problem-Solving: Strong logical thinking and decision-making skills.
  
• Technical Proficiency: Comfortable with data analysis and operational tools.