Technical Support Manager

1)ProjectManagement:a)Assist Technical Manager in reviewing, auditing and finalizing Tenders and Jobs contracts and documents.

b)Receive, review and audit weekly Technical Reports and take action accordingly. Prepare Technical Reports while onsite to provide management with a clear view on progress and SOPsadequacy.

c)Ensure the Technical Team (Installation and Commissioning) adheres to customers and the company's standard operating procedures while executing installation, commissioning projects and relatedactivities.

d)Monitor progress and quality of work on site and coordinate with Site and Technical Managers in developing work plans for Installations and CommissioningTeams.

e)Address technical issues onsite promptly upon being highlighted either internally or by Customer team.

f)Visit project sites regularly to inspect and evaluate usage and adequacy of standard operating procedures. Audit, provide feedback and report on SOPs being maintained to ensure the installation and commissioning projects are in compliance with customers and the company'sstandards.

g)Investigate accidents and complaints to determine breach of operating procedures if any and ensure no repeats of issuesidentified.

h)Ensure that all projects, jobs and tenders are up-to-date from progress reports and budgets. Communicate and discuss progress with site managers, Technical Managers and OperationsDepartment.

i)Support Technical Manager in planning and resource management for new projects through thefollowing:

·Identify project plan with clear definition of the different phases of work and activity scheduling.

·Identify the types of resources and expertise that areneeded.

·Understand the availability and optimum utilization of Technical Team members.

·Distinguish the potential for developing Engineers/Technicians for newuses.

·Identify the time required to ensure that Engineers/Technicians are available when needed.

·Reorganize resources if work need to be accelerated, or if job iscompleted.

a)Liaise with technical staff and internal colleagues to meet the customerneeds.

b)Support Technical Manager in arranging and participating in internal and external clientdebriefs.

a)Ensure all activities regarding training, employee assessment & developmentand business development are achieved within the budget set for theactivity.

a)Develop testing and technical evaluationprocedures

b)Support HR with recruitment and conducting orientationsessions

1)Mechanical/Electrical Engineerbackground.

2)At least 7 plus years in beverageindustry.

3)Need to have experience in beverage lineinstallation.

4)Currently be in an asst manager/supervisor or a managerposition.