Trainee, Travel & Events

Job Purpose:
Assist in managing travel arrangements and event coordination tasks, including booking airline tickets, handling travel-related services, and supporting event logistics. The role involves working closely with internal and external clients to deliver excellent service while gaining hands-on experience in the field.

Key Responsibilities:

• Assist in resolving travel-related issues, conflicts, complaints, and cancellations (basic knowledge of Galileo preferred).
• Support day-to-day operations for the travel and events department to ensure compliance with established standards and procedures.
• Help process ticketing requests and related tasks.
• Prepare and manage documentation for visa applications.
• Assist in making hotel reservations.
• Organize and update transfer sheets (airport pick-ups and drop-offs).
• Arrange travel insurance for travelers as needed.
• Provide support for event planning and coordination activities.

Qualifications, Experience & Skills:

• Bachelor’s degree in Tourism, Business Administration, or a related field.
• Basic knowledge or experience with Galileo GDS (preferred).
• Good command of English (verbal and written).
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Effective time management and ability to prioritize tasks.
• Enthusiasm to learn and adapt in a dynamic environment.