Operations Coordinator - PRO

Job Overview:

We are seeking a proactive and experienced Government Relations & Passports Affairs Representative to manage all governmental transactions, procedures, and documentation related to visas, passports, and official government dealings in Kuwait.

The ideal candidate will possess in-depth knowledge of local government departments, regulations, and processes, ensuring the company’s compliance and smooth operations in all official matters.

Responsibilities:

• Handle all government-related paperwork, applications, and follow-ups for visas, work permits, residencies, and passports for employees.

  
  

• Liaise with various government entities such as the Ministry of Interior, Customs, Public Authority for Industry, Public Authority of Manpower, Ministry of Commerce & Industry, and other relevant departments.

  
  

• Stay updated on changes in laws, regulations, and procedures related to immigration, labor, and government affairs in Kuwait.

  
  

• Facilitate the processing, renewal, and cancellation of all company and employee official documents (e.g., civil IDs, labor cards, Licenses).

  
  

• Ensure timely submission of documents and payments to avoid penalties or delays.

  
  

• Maintain accurate records and databases of all employee documents, company and expiry dates.

  
  

• Resolve any issues or discrepancies related to government transactions efficiently.

  
  

• Provide guidance and support to employees on government-related procedures and requirements.

  
  

• Represent the company in government offices and build strong professional relationships with officials.

  
  

Skills:

• In-depth understanding of Kuwaiti government systems, procedures, and protocols.

  
  

• Familiarity with immigration, labor, License, and residencies/visa regulations.

  
  

• Excellent communication and interpersonal skills.

  
  

• Strong negotiation and problem-solving abilities.

  
  

• Proficiency in Arabic (both written and spoken) is required.

  
  

• Ability to work independently and manage multiple tasks under pressure.

  
  

• Must have a valid Kuwaiti driving license and own transportation.

  
  

Requirements:

• Arabic Speaker with extensive local experience.

  
  

• Holding Diploma or higher in any related field.

  
  

• Minimum of 5-7 years of proven experience in government relations.

  
  

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